Summary
Overview
Work History
Education
Skills
Timeline
Generic

DEVON ANDERSON

TEMPE,AZ

Summary

Knowledgeable and dedicated Human Resources Professional with over 10 years of Human Resources Management experience. A solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients and fellow team members. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

12
12
years of professional experience

Work History

Human Resources Expert

Target Corporation
06.2022 - Current
  • Interpret Targets Human Resources policies and procedures and provide advice, direction, and information on a variety of routine human resources-related questions from team members and managers
  • Streamlined HR efficiencies, coordinate new hire orientations and provided onboarding and training for over 155 team members.
  • Offered payroll-related subject matter expertise to Targets management and team members to resolve payroll discrepancies.
  • Investigated payroll variances and team member claims to resolve discrepancies and balance financial records.
  • Briefed new team members on essential job information, such as company policies, employment benefits and job duties.
  • Enhanced team workflows and team job satisfaction by coordinating communication between managers and team members.
  • Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
  • Maintain records, spreadsheets, and reports for HR activities ensuring compliance with department policies and procedures
  • Respond to requests for information and assistance from team members, management, outside agencies, and our guests.
  • Learned and adapted quickly to new technology and software applications

Care Sales Guide I

GoDaddy
09.2021 - 01.2022
  • Consulted with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Skilled at working independently and collaboratively in team environment
  • Achieved sales goals by offering advice on purchases and promoting additional products.
  • Created strategies to develop and expand sales of services to existing customer which resulted in significant increase in annual revenue.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Determined problem areas and resolved issues related to profitability and business objective achievement.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns
  • Worked flexible hours; night, weekend, and holiday shifts
  • Used critical thinking to break down problems, evaluate solutions and make decisions
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Participated in team-building activities to enhance working relationships

Restaurant Server/Bartender

Majerle's Sports Grill
01.2018 - 03.2020
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.
  • Kept server areas clean and stocked during service hours to increase efficiency while working tables.
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Maintained accurate cash drawer of $250 per shift.

Restaurant Server

Keegan's Grill & Taproom
02.2011 - 02.2018
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.
  • Kept server areas clean and stocked during service hours to increase efficiency while working tables.
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Area Sales Manager

Sims Business Systems
11.2013 - 03.2015
  • Sold Ricoh/Lanier copiers, printers and wide format plotters to customers in Scottsdale. Serviced over 200 existing accounts, obtained orders, and established new accounts by planning and organizing daily work schedule to call on existing and potential customers.
  • Sustained rapport with key accounts by making periodic visits; exploring specific needs and anticipating new opportunities.
  • Continuously enhanced job knowledge by participating in educational opportunities; maintaining required product knowledge certifications; reading professional publications; maintaining personal networks and participating in professional organizations such as North Phoenix Chamber of Commerce and NAWBO- National Association of Women Business Owners.
  • Resolved customer complaints by investigating problems; developing solutions; preparing reports and making recommendations to upper management.
  • Submitted daily activity report to upper management and entered all communication with current and potential customers into company database.
  • Prepared and presented customized proposals, making sure to address all requested requirements.

Human Resources Generalist

Faist Greentek, LLC
04.2012 - 11.2012
  • Assisted Human Resources Manager with variety of complex administration functions to ensure smooth and efficient Human Resources Department.
  • Managed, processed and maintained weekly payroll consisting of 100+ non-exempt and exempt employees.
  • Identified and acquired top talent by screening resumes and scheduling on-site interviews
  • Managed and maintained new employee paperwork, including new employee orientations, new employee on-boarding and benefits administration.
  • Managed and maintained administrative paperwork in form of wage garnishments, employment verifications and weekly invoicing with collaborative hiring agencies.
  • Processed unemployment claims and acted as company representative at unemployment hearings.
  • Developed and built internal and external relationships with project teams, department managers and consultant teams to improve delivery of HR services.
  • Exercised significant independent judgment within broadly defined policies and practices to determine best method for accomplishing work and achieving objectives
  • Coached and educated management throughout organization on appropriate guidelines for maintaining legally-compliant workplace
  • Facilitated criminal background check process for new hires

Education

Studied Communications

Arizona State University
Tempe, AZ
1997

Associate of Arts - Liberal Arts And General Studies

Maricopa Community Colleges - Glendale Community College
Glendale, AZ
1993

Skills

  • New Employee Orientation
  • Onboard New Hires
  • Human Resources Policies and Procedures Expertise
  • Employment Laws
  • Background Investigation
  • Recruitment
  • Employee Recognition
  • Personnel File Management
  • Biweekly Payroll Processing
  • Benefits Administration
  • Human Relations

Timeline

Human Resources Expert

Target Corporation
06.2022 - Current

Care Sales Guide I

GoDaddy
09.2021 - 01.2022

Restaurant Server/Bartender

Majerle's Sports Grill
01.2018 - 03.2020

Area Sales Manager

Sims Business Systems
11.2013 - 03.2015

Human Resources Generalist

Faist Greentek, LLC
04.2012 - 11.2012

Restaurant Server

Keegan's Grill & Taproom
02.2011 - 02.2018

Studied Communications

Arizona State University

Associate of Arts - Liberal Arts And General Studies

Maricopa Community Colleges - Glendale Community College

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DEVON ANDERSON