Devon Bearden
Port Huron
Summary
Dynamic retail agent with proven expertise at Sperrys, excelling in customer service and point of sale management. Enhanced customer satisfaction through exceptional service and product knowledge, while reducing shrinkage rates via effective inventory management. Recognized for promoting additional products, driving sales, and maintaining an organized sales floor. Flexible and dedicated to achieving results.
Overview
3
3
years of professional experience
Work History
Retail Agent
Sperrys
09.2022 - Current
- Assisted customers by answering questions and fulfilling requests.
- Helped customers complete purchases, locate items, and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Answered questions about store policies and addressed customer concerns.
- Increased sales by offering advice on purchases and promoting additional products.
- Boosted customer satisfaction by providing exceptional service and product knowledge.
- Managed cash register during high-volume periods, ensuring accurate transactions and efficient customer service.
- Reduced shrinkage rates by conducting regular audits and implementing loss prevention measures.
- Handled returns and exchanges professionally resulting in enhanced customer trust levels.
Education
Port Huron High
Port Huron04.2022
Skills
- Customer service
- Point of sale management
- Visual merchandising
- Inventory management
- Time management
- Flexible schedule
Timeline
Retail Agent
Sperrys
09.2022 - Current
Port Huron High
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