DEVON BLACK
Comfort Suites
Charlotte,NC
1
Language
1
Certificate
17
Years of experience
Dependable Executive Housekeeper recognized for consistency in productivity and attendance while exhibiting a positive attitude in light of challenging situations. Exhibits exemplary work ethic and willingness to learn new processes and techniques which enhance business and team efforts.
Work History
Assistant Housekeeping Supervisor
1 Year 6 Months- Supervised daily housekeeping operations ensuring compliance with cleanliness standards.
- Trained and mentored housekeeping staff on effective cleaning techniques and safety protocols.
- Coordinated inventory management for cleaning supplies and equipment to optimize efficiency.
- Implemented quality control measures to enhance guest satisfaction and maintain hotel reputation.
Housekeeping Supervisor
7 Years 4 Months- Inspector/housekeeper
- Hampton Inn Columbia I-20-Clemson Road - Columbia, SC February 2019 - Current
- Training New Housekeepers Clean rooms replenish clean linen make sure all supplies are in guest rooms inspect the rooms to make sure they are satisfied for when guests arrive.
Executive Housekeeper
10 Months- Ensured that hotel rooms were clean and physically attractive for guests.
- Helped interview and evaluate new housekeeping employees.
- Inspected each site to ensure that it was properly cleaned.
- Kept close records of each cleaning project.
Executive Housekeeper
1 Year 8 Months- Ensured that hotel rooms were clean and physically attractive for guests.
- Folded and sorted linens and other laundry materials.
Executive Housekeeper Inspector
6 Years 4 Months- Acknowledged customer issues and resolved their problems quickly and efficiently.
- Emptied trash and recycled paper, plastic, and glass refuse.
- Helped interview and evaluate new housekeeping employees.
- Inspected each site to ensure that it was properly cleaned.
- Kept close records of each cleaning project.
- Maintained cleanliness of treatment rooms to ensure compliance with state and local health ordinances.
- Organized objects in order to present a neat appearance.
Education
GED
Skills
Attention to detail
Communications
Dependable
Housekeeping and maintenance
Problem-solving abilities
Customer service
Employee Evaluation
Interviewing
Laundry
Time Management
Residential Cleaning
Housekeeping Management
Budgeting
Supervising Experience
Management
Guest Services
Hospital Experience
Certification
- Room Condition Employee Program March 2020 to Present
- Room To Be Geen Certification Program April 2020 to Present
- Comfort Breakfast Certification: Breakfast Ambassador May 2020 to Present
- The Comfort way June 2020 to Present
- Commitment to Clean Program June 2020 to Present
- Room Condition Managment Program March 2020 to Present
- Building A Strong Online Reputation May 2020 to Present
- MyComfort Culture June 2020 to Present
Languages
English
Timeline
Assistant Housekeeping Supervisor
Hilton Garden Inn Hotel
02.2025 - CurrentRead More
Housekeeping Supervisor
Comfort Suites
04.2019 - CurrentRead More
Executive Housekeeper
Candlewood Suites Columbia
04.2018 - 02.2019Read More
Executive Housekeeper
Candlewood Suites Mooresville/Lake
08.2016 - 04.2018Read More
Executive Housekeeper Inspector
Hilton Garden Inn Charlotte/Mooresville
03.2009 - 07.2015Read More
Mitchell Community College
GED
Read More
ASSESSMENTS
- Workplace English — Proficient June 2020
- Understanding spoken and written English in work situations.
- Full results: https://share.indeedassessments.com/share_to_profile/ebb3c40b3a4728b9964c8d0a5e3c2898eed53dc074545cb7
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.