Devon Boisvert
Manchester
Summary
Adept at enhancing office efficiencies and customer satisfaction, I streamlined document management systems at Exxon Mobil and mastered client engagement. My expertise in Microsoft Office and exceptional ethics awareness have consistently improved operational workflows. My training materials development and meticulous attention to detail have significantly reduced errors, showcasing my ability to elevate team performance and achieve company goals.
Experienced Clerk offering several years of experience with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.
Overview
10
10
years of professional experience
Work History
Clerk/Trainer
United States Post Office
07.2020 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, and email correspondence.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
- Maintained confidentiality of sensitive information, adhering strictly to privacy policies.
- Enhanced filing system for all physical documents for easy retrieval.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Entrusted to create, organize, and maintain an efficient shared E-Filing system for all electronic documents.
Lead Clerk
Exxon Mobil
03.2017 - 03.2020
- Improved customer satisfaction by addressing inquiries and resolving issues in a timely manner.
- Managed inventory control for office supplies, reducing costs and ensuring availability of necessary items.
- Served as point of contact for external vendors, maintaining strong relationships to ensure seamless service delivery.
- Developed training materials for new hires, fostering a consistent onboarding process for all team members.
- Oversaw daily operations within the office, ensuring tasks were completed efficiently and effectively.
- Ensured strict adherence to company policies while performing routine audits of procedure compliance.
- Reviewed reports for accuracy before submission to upper management, ensuring data-driven decision-making processes were based on reliable information sources.
- Delivered exceptional customer service experiences by promptly addressing concerns and providing knowledgeable assistance.
- Implemented a new document management system that increased productivity by simplifying access to important files.
- Streamlined filing systems by organizing and categorizing documents, enhancing office efficiency.
- Maintained accurate records of employee attendance, facilitating efficient payroll processing.
- Provided administrative support to executive staff members when needed, demonstrating adaptability and resourcefulness in high-pressure situations.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Input data into spreadsheets and databases.
Seamstress
Ty-Flot
01.2015 - 02.2017
- Demonstrated flexibility by adapting to various sewing tasks, including repairs, alterations, or custom orders.
- Maintained a clean and organized work area and verified safe and proper equipment functionality to reduce downtime.
- Developed strong relationships with clients through excellent customer service skills and attention to detail in every project undertaken.
- Effectively collaborated with team members during large-scale production orders which resulted in meeting strict deadlines without compromising quality standards.
- Minimized fabric waste by carefully planning cuts and utilizing leftover material for smaller projects or repairs when possible.
- Assisted with inventory management and restocking of supplies for continuous availability.
- Upheld high standards of craftsmanship by consistently producing high-quality garments that met or exceeded client expectations.
- Streamlined the production process by developing time-saving techniques for cutting, stitching, and finishing garments.
- Excelled in productivity for challenging projects to be completed in a timely manner while exceeding customer expectations.
- Overlooked and examined all finished product by team members to ensure excellent quality in order to maintain professionalism.
Education
High School Diploma -
Manchester Memorial High School
Manchester, NH05.2015
Skills
- Filing systems
- Ethics awareness
- Policy enforcement
- Typing speed
- Document management
- Planning and coordination
- Microsoft Word, Docs, Outlook, Drive, OneDrive, etc
- Customer/Client Engagement Expertise
Timeline
Clerk/Trainer
United States Post Office
07.2020 - Current
Lead Clerk
Exxon Mobil
03.2017 - 03.2020
Seamstress
Ty-Flot
01.2015 - 02.2017
High School Diploma -
Manchester Memorial High School
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