DEVON BRANCH
Brooklyn,NY
Summary
As a Security Supervisor, I bring a dedicated work ethic and a strong drive to improve business outcomes. Whether working independently or as part of a team, I excel in adapting to various processes to achieve company goals. With a focus on resourcefulness and results, I am committed to enhancing efficiency and service quality to meet company requirements and elevate overall performance.
Overview
13
13
years of professional experience
Work History
Security Supervisor
Prosegur Security
Brooklyn, NY
02.2023 - Current
- Maintained a high level of safety by regularly conducting security checks
- Identified and reported security threats, unsafe conditions or hazards, and other emergency situations
- Collaborated with various departments to maintain the safety and security of the facility
- Ensured the optimal functioning of security systems, including alarms, CCTV cameras, and access control devices.
- Conducted thorough investigations of security alarms and promptly responded to incidents.
- Maintained accurate records of security incidents and activities
- Examined suspicious incidents or individuals accessing the company site.
- Provided guidance and direction to a group of Security Officers, ensuring smooth execution of their tasks
- Conducted a comprehensive evaluation of the organization's security practices, highlighting areas for enhancement.
Security Officer
Heightened Security Inc
Brooklyn, NY
09.2022 - 02.2023
- Vigilantly monitored surveillance cameras
- Enhanced security measures for door access and streamlined visitor registrations
- Ensured the well-being of individuals by conducting thorough premises searches
- Maintained detailed records of all activities and incidents through meticulous shift logging
- Conducted routine patrols to enforce rules and regulations
- Maintained secure environment through vigilant monitoring and authorization of vehicle and personnel entry.
- Effectively monitored and communicated any unusual behaviors or occurrences to supervisors
- Provided detailed documentation of daily operations on the premises
- Educated newly hired individuals on the correct operation of security devices including cameras, radios, and alarms.
Security Guard
OMNISCIENT INVESTIGATIONS CORP
New York, NY
10.2021 - 02.2023
- Consistently vigilant to maintain a safe and secure environment.
- Ensured safety protocols were always followed on site
- Demonstrated outstanding customer service skills as well as a commitment to protecting merchandise.
- Maintained a safe and secure workplace for staff and clientele
- Maintained a constant surveillance on security cameras, effectively identifying and reporting any indicators of potential threats.
- Demonstrated exceptional ability to navigate individuals to the appropriate evacuation areas in times of crisis, optimizing emergency protocols.
- Implemented proactive strategies to identify, address, and contain potential risks and alarming situations.
Security Guard and Supervisor
Skyroom Night Club at Fairfield Hotel
New York, NY
10.2016 - 03.2020
- Monitored patron behavior and intoxication levels with diligence
- Conducted periodic security sweeps to ensure a secure environment
- Verified patron identification to enforce age restrictions
- Implemented comprehensive security checks for enhanced safety
- Directed and supervised security personnel stationed at various points
- Held weekly meetings with staff members to discuss changes in policy or procedure updates.
Security Agent and Supervisor
JFK Airport Global Security
Jamaica, NY
05.2017 - 05.2018
- Ensured that only authorized personnel accessed aircraft while on the ground
- Conducted vigilant surveillance of the bag room and baggage area to prevent theft or tampering
- Conducted meticulous searches of all aircraft in accordance with security policies
- Verified the validity of passengers' identification and authorization to board flights
- Organized monthly team building activities to promote collaboration among staff members
- Conducted quality assurance reviews of customer calls as well as monitored call center performance metrics.
- Performed security checks of personnel, visitors and their belongings to ensure safety of the premises.
- Monitored CCTV cameras and other surveillance equipment to detect any suspicious activity.
Security Guard
Quality Protection Services
Jamaica, NY
08.2011 - 12.2013
- Extended a warm welcome to customers at entrance and exit points
- Assisted store leaders in the proper handling and resolution of escalated customer incidents
- Conducted shoplifting apprehensions when required
- Impeccably executed company-issued crowd control policies during high-traffic days and events
- Performed regular patrols of assigned areas to ensure safety and security protocols were followed
- Reacted quickly to suspicious activities and events to prevent and isolate potential dangers
- Patrolled buildings regularly both inside and outside while maintaining an alert presence
- Participated in regular training sessions related to security procedures and protocol updates.
Education
GED -
03.2012
Skills
- Security Services
- Inventory Management
- Delivery Operations
- Event Coordination and Execution
- Safety and Security Regulations
- Security Resource Management
- CCTV Expertise
- Compliance Management
- Daily Status Reports
- Security Officer Training
- Team Leadership
- Criminal Investigations
- Law Enforcement Collaboration
- Loss Prevention Expertise
References
References available upon request
Timeline
Security Supervisor
Prosegur Security
02.2023 - Current
Security Officer
Heightened Security Inc
09.2022 - 02.2023
Security Guard
OMNISCIENT INVESTIGATIONS CORP
10.2021 - 02.2023
Security Agent and Supervisor
JFK Airport Global Security
05.2017 - 05.2018
Security Guard and Supervisor
Skyroom Night Club at Fairfield Hotel
10.2016 - 03.2020
Security Guard
Quality Protection Services
08.2011 - 12.2013