Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Languages
Timeline
Generic

Devon Carreon

San Antonio,TX

Summary

Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures.

Overview

8
8
years of professional experience
1
1
Certification

Work History

IT Technician/Hardware Installer II

Data Source Technology
04.2023 - 05.2025
  • I install hardware that is deployed to a facility and make sure it is properly displayed and fully functional.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Configured systems according to prescribed software and hardware frameworks.
  • Set up PCs, projectors, and microphones for use in video conferencing rooms.
  • Established, repaired and optimized networks by installing wiring, cabling and devices.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Configured hardware, devices, and software to set up work stations for employees.
  • Hardware assembly and troubleshooting
  • Computer architecture
  • Operating systems
  • Networking
  • Staying up-to-date with trends and technologies
  • Communication
  • Maintained office PCs, networks and mobile devices.
  • Provided Tier 1 IT support to non-technical internal users through desk side support services.
  • Managed high levels of call flow and responded to technical support needs.
  • Managed time efficiently in order to complete all tasks within deadlines.

Property Manager

Public Storage
02.2022 - 04.2023
  • As a property manager with public storages I maintain the facility.
  • I keep tack of all instances that happen on property.
  • As well as keep records and place them in orderly conduct on file.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
  • Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
  • Developed annual operating budgets and forecasts, as well as sales and marketing plans.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.

Production Team Member

ResourceMFG
05.2019 - 02.2022
  • As a production team member my daily goal is to ensure I provide the best quality for our customers, while also working in a fast paste environment.
  • In order to meet these goals I work with tools in a repetitive motion, meet with my team weekly to check up on any mishaps or certain areas that need improvement, and pay close attention to detail to any inconsistencies that I may stumble across.
  • Supported shipping team by quickly moving finished product between work stations and packing lines.
  • Followed strict safety protocols when dealing with hazardous materials.
  • Set up, operated and maintained production machinery.
  • Assisted with quality assurance by conducting inspections, assigning grades to finished products and removing inferior grade items for recycling or disposal.
  • Took on additional shifts during peak work periods to keep projects on schedule.

Assistant Manager

EZCORP, Inc.
02.2017 - 09.2019
  • My duty as an assistant manager was to make sure the store was in top condition.
  • That ranges from assisting employees with customers to cleaning and whipping down items and the store.
  • Generated repeat business through exceptional customer service.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Education

Associate of Science - Computer Engineering

Palo Alto College
San Antonio, TX
06-2019

High school diploma -

Harlandale High School
San Antonio, TX
06.2016

Skills

  • Application installations
  • System performance optimization
  • Mobile device management
  • Hardware installation
  • Operating system management
  • Data recovery
  • Software deployment management
  • System administration
  • Software updating
  • Remote support
  • User training
  • Help desk operations
  • Software configuration
  • Wireless networking
  • Information security
  • Helpdesk services
  • Troubleshooting and Diagnostics
  • Network security
  • Technical support
  • Server maintenance
  • AV equipment management
  • Desktop technical support
  • Inventory control systems
  • Network maintenance

Certification

  • CompTIA A+
  • CCNA - Cisco Certified Network Associate

Personal Information

Willing To Relocate: Anywhere

Languages

English
Native or Bilingual

Timeline

IT Technician/Hardware Installer II

Data Source Technology
04.2023 - 05.2025

Property Manager

Public Storage
02.2022 - 04.2023

Production Team Member

ResourceMFG
05.2019 - 02.2022

Assistant Manager

EZCORP, Inc.
02.2017 - 09.2019

Associate of Science - Computer Engineering

Palo Alto College

High school diploma -

Harlandale High School

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