Yardi, CTM, Fixsee, Maxpanda,
DeVon C. Mckinney
Garland,United States
Summary
Dedicated member of At Home Partners of America focused on delivering exceptional service and operational efficiency to showcase our commitment to quality living spaces. Thriving in a culture of excellence, we encourage and implement innovation for seamless maintenance operations and high customer satisfaction. Leading a skilled team of Maintenance Technicians, we prioritize maintaining high-quality standards and strategic resource allocation. With hands-on involvement and expertise in HVAC management, successfully reducing downtime and extending system longevity, demonstrating dedication to property integrity and resident well-being.
Overview
23
23
years of professional experience
Work History
Remote Maintenance Manager
Home Partners of America
09.2024 - Current
- Company Overview: At Home Partners of America, my mission is deeply rooted in delivering exceptional service and operational efficiency, a testament to our dedication to quality living spaces
- Our team thrives under a culture of excellence, where innovation is not just encouraged but implemented, ensuring seamless maintenance operations and customer satisfaction
- Led and managed a team of Technicians to ensure high-quality maintenance work orders and home preparations
- Supervised work order response, ensuring timely completion and adherence to company standards
- Collaborated with dispatch teams to allocate resources effectively and maximize productivity
- Proactively shared information across functions to achieve optimal business outcomes
- Excellent organizational and planning skills, crucial for effectively managing multiple tasks and schedules
- Ability to quickly assess situations, identify problems, and make informed decisions to resolve issues effectively
- Strong verbal and written communication skills for clear and effective coordination with team members and management
- Measure the productivity of the Maintenance team, including the number of work orders completed on time and to standard
- Meet or exceed company targets for resident satisfaction scores, frequency of rework or callbacks, and positive resident feedback mentions per quarter
- At Home Partners of America, my mission is deeply rooted in delivering exceptional service and operational efficiency, a testament to our dedication to quality living spaces
- Our team thrives under a culture of excellence, where innovation is not just encouraged but implemented, ensuring seamless maintenance operations and customer satisfaction
Sr. Maintenance Technician
Salad and Go
02.2022 - 09.2024
- Managed HVAC systems across multiple locations, ensuring optimal performance and longevity
- Developed preventive maintenance programs to reduce system downtime and extend equipment lifespan
- Utilized digital meters and energy management systems for data analysis and trend monitoring
- Conducted regular store walks with construction managers to assess major HVAC projects
- Vendor Management
- Completion of assigned scheduled preventative maintenance and work orders assigned to increase asset life
- Prepare daily, weekly, and monthly reports documenting the activities and work performed by the maintenance department
- All equipment repairs from breakdowns, work orders, or scheduled preventative maintenance are included
- Assist in maintaining the maintenance office and departmental records
- Train other maintenance mechanics with up-to-date information to increase skill levels within the department
- Effectively document who, what, why, and when the training takes place
Maintenance Manager
Weinstein Properties
03.2019 - 02.2021
- Managing and delegating work for the maintenance team
- Make sure all work orders are done in a timely manner
- Coordinate work with vendors and contractors
- Using Yardi for work orders
- Posting bids for property projects
- Make out schedules for the maintenance team
- Complete all daily, monthly, and annual reports
- Make sure inventory is stocked for the maintenance team
- Answers emails in a timely manner
- Gather bids from vendors and contractors for work done on the property
- Build a great relationship with vendors
- Schedule outside vendor work
- Checking and maintaining pool chemical levels
- Ensuring that all residents are treated with the utmost of respect
HVAC/Electrician/AV Technician
Midlothian School Dist 143
11.2017 - 03.2019
- Repairing AHU
- Troubleshooting Split Units
- Use Energy Management System to schedule on and off times for Air Conditioning units
- Preventative Maintenance on units
- Conduct safety meeting
- Install and maintain video monitors and audio equipment
- Retrofitting lighting system
Supervisor/Project Manager
HomePro, Inc.
06.2015 - 11.2017
- Discuss and Determine layout of project with the client
- Supervise work crews of 2-6 people
- Delegate work assignments
- Solve Problems when they occur
- Installation of smart home devices (Thermostats, doorbells, door locks, and wifi cameras)
- Working with clients to determine their wants and needs
- Installation of Clare home automation
- Installing custom home theaters
- Assembly of projection screens
- Mounting in wall speakers
- Mounting tv's from 32"-85"
- Programming URC remotes, installing projectors, retro wiring, installing audio equipment, extensive customer service and documentation
Maintenance Electrician
Ameren
12.2001 - 06.2015
- Supervised electrical apprentices and troubleshooted electrical control circuits for residential, commercial, and industrial applications
- Performed preventative maintenance on electrical panels and distribution systems, utilizing PLC (Bailey and Modicon) for troubleshooting purposes
- Developed and executed layout and installation of electrical wiring and fixtures based on job terms, including commercial HVAC, lighting retrofitting, valves, and Limitorque
Education
Associate's degree - Heating, Air Conditioning, Ventilation and Refrigeration Maintenance Technology
Ranken Technical College
01.1997
Diploma - CCNA
Tarrant County College
01.2015
Skills
- Customer Support
- Attention to Detail
- Fire Safety
- Apartment maintenance
- Employee scheduling
- Team leadership
- Employee performance evaluation
- Safety protocols
- Materials requisition
- Production scheduling
- Budget administration
- Electrical systems
- Facilities maintenance
- Employee performance assessment
- Continuous improvement
- Safety monitoring
- Energy management
Software
Timeline
Remote Maintenance Manager
Home Partners of America
09.2024 - Current
Sr. Maintenance Technician
Salad and Go
02.2022 - 09.2024
Maintenance Manager
Weinstein Properties
03.2019 - 02.2021
HVAC/Electrician/AV Technician
Midlothian School Dist 143
11.2017 - 03.2019
Supervisor/Project Manager
HomePro, Inc.
06.2015 - 11.2017
Maintenance Electrician
Ameren
12.2001 - 06.2015
Diploma - CCNA
Tarrant County College
Associate's degree - Heating, Air Conditioning, Ventilation and Refrigeration Maintenance Technology
Ranken Technical College
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