Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Devon Coleman

Wheaton,IL

Summary

Highly organized, and results-focused individual. Several years of experience managing projects to increase operational efficiency and effectiveness in various assignments both professionally, and voluntarily. Motivated and adaptable with specialized knowledge in problem analysis and problem solving skills. Skilled at using consumer feedback to improve customer service processes. Also, an excellent account manager and leader who thrives in competitive, fast-paced environments capable of producing strong results under tight deadlines.

Overview

10
10
years of professional experience

Work History

Sr. Sales Consultant/ Customer Service Agent

Comcast
01.2014 - Current
  • Provide excellent customer service and support, contributing to overall customer satisfaction and client brand growth
  • Assist in the development and implementation of innovative sales, retail marketing, and customer engagement strategies
  • Solicit sales of new or additional services or products
  • Conduct customer sales and retail marketing presentations
  • Demonstrates training for new product launches
  • Build and maintain strong relationships with clients and customers through strategic marketing initiatives
  • Exceeded yearly sales quota

Account Manager-Remote

Convoy
Seattle, Washington
01.2017 - 01.2022

• Logistics and supply chain management

• Manages the strategic and operational supply chain requirements of key customer accounts.

•Build and maintain strong, long-lasting client relationships

• Serve as the lead point of contact for all customer account management matters

•Inventory management

•Interdepartmental collaboration

Education

Business certificate -

Joseph Business School

Triton College
River Grove, IL

Skills

  • Strong written & oral communication, including probing & active listening skills
  • Troubleshooting
  • Sales
  • Operating knowledge of multiple computer software programs

Volunteer Experience

Dream for Kids, Chicago, IL, 2000-01-01, 2022-12-31, Coordinate and executing fundraising and other events., Administrative duties., Outreach, organizing and mentoring.

Timeline

Account Manager-Remote

Convoy
01.2017 - 01.2022

Sr. Sales Consultant/ Customer Service Agent

Comcast
01.2014 - Current

Business certificate -

Joseph Business School

Triton College
Devon Coleman