Devon Coll
Allentown,PA
Overview
10
10
years of professional experience
Work History
Warehouse Worker
QVC Warehouse
04.2023 - Current
- Consistently lifted materials weighing as much 25 pounds.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Received and processed warehouse orders using handheld scanner.
- Maintained a clean and safe working environment by following safety protocols and keeping work areas tidy.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
Lead Warehouse Associate
SMX
09.2021 - 04.2023
- Supervised employees while in their function
- Evaluated and coached team members on their productivity
- Educated team members on safety adequate
- Organized daily goals for the employees
- Sent out reports to management regarding associates attendance and productivity
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
Medical Receptionist
St. Luke's University Health Network
03.2019 - 09.2021
- Checked in/out patients according to their appointment time
- Took messages from patients and relayed to the appropriate staff
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files
- Met incoming customers with professional approach and provided friendly, knowledgeable assistance
Waitress/Hostess
Hamilton Family Restaurant
02.2018 - 02.2019
- Answered phones politely and promptly, accurately recording and confirming reservations
- Addressed any concerns or complaints quickly to promote customer happiness and escalated more advanced issues to management for resolution
- Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items
- Delivered exceptional, friendly, and fast service
Clerk
Walter's Pharmacy
05.2015 - 11.2017
- Responded to customer questions and requests in a prompt and efficient manner
- Answered customer telephone calls
- Communicated with insurance companies for billing purposes
- Provided filled prescriptions to customers, included medication information sheets and coordinated consults
Education
Criminal Justice -
Lehigh Carbon Community College
Schnecksville, PADiploma - Medical Billing And Coding
Ultimate Medical Academy
Clearwater, FL09-2024
High School Diploma -
Louis E Dieruff High School
Allentown, PA01.2015
Skills
- HIPAA guidelines
- Oral and written communication
- Electronic Health Records
- Employee Management
- Data Entry
- Customer Service
- Leadership
- Scheduling
- Picking and Packing
- Warehouse Safety
- Microsoft Word
Timeline
Warehouse Worker
QVC Warehouse
04.2023 - Current
Lead Warehouse Associate
SMX
09.2021 - 04.2023
Medical Receptionist
St. Luke's University Health Network
03.2019 - 09.2021
Waitress/Hostess
Hamilton Family Restaurant
02.2018 - 02.2019
Clerk
Walter's Pharmacy
05.2015 - 11.2017
High School Diploma -
Louis E Dieruff High School
Criminal Justice -
Lehigh Carbon Community College
Diploma - Medical Billing And Coding
Ultimate Medical Academy
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