Devon Delvecchio
Boise,ID
Summary
Talented Deli Manager adept at training employees, leading teams and serving customer needs. Motivated to increase revenues and improve customer satisfaction. Ready for a new role with increased responsibility and the opportunity for career advancement with a growing team.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Service Deli Manager
Albertsons
05.2023 - Current
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
- Inventoried food products and associated materials on weekly basis.
- Observed quality assurance standards to optimize freshness of deli products.
- Controlled inventory costs by carefully managing portion control and reducing waste.
- Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
- Developed special promotions to increase revenues.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Motivated staff to perform at peak efficiency and quality.
- Managed staff schedules and maintained adequate coverage for all shifts.
Assistant Grocery Manager
Albertsons
06.2022 - 05.2023
- Engaged customers and provided very high level of service and support, helping find desired products and items.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Performed key tasks to promote inviting grocery store appearance.
- Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.
- Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
- Enhanced communication between patrons and team members to cultivate upbeat, team-oriented culture.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Cashier
Albertsons
12.2021 - 06.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Ambassador • Packer
Amazon
04.2021 - 11.2021
host • team leader
Urban Air Adventure Park
12.2017 - 10.2020
- Team building, Customer service, Ambassador/ trainer.
Education
GED -
College of Western Idaho
Nampa, ID11.2019
Skills
- Vendor Contracts
- Front-End Support
- Maintain Food Safety
- Customer Service
- Inventory Accuracy
- Management Skills
- Hiring and Training
- Production Standards
- POS Inventory System Operation
- Inventory Audits
Certification
5 year food safety management certificate
Timeline
Service Deli Manager
Albertsons
05.2023 - Current
Assistant Grocery Manager
Albertsons
06.2022 - 05.2023
Cashier
Albertsons
12.2021 - 06.2022
Ambassador • Packer
Amazon
04.2021 - 11.2021
host • team leader
Urban Air Adventure Park
12.2017 - 10.2020
GED -
College of Western Idaho