Devon Douglas
Phoenix,AZ
Summary
A dedicated and customer -oriented individual seeking a position in the Corporate America. Where I can utilize my strong communications skills and provide exceptional services to customers. Result driven worker and hoping for an opportunity to build and learn a whole lot more.
Overview
6
6
years of professional experience
Work History
Cleaning Supervisor
Spotless Cleaners
Glendale, AZ
08.2019 - Current
- Ensured that all required health, safety, sanitation regulations are followed by staff members.
- Resolved customer complaints promptly and efficiently while ensuring a positive experience.
- Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
- Managed team of employees, daily progress reports and overall project planning.
- Assessed daily workloads, scheduled and planned daily assignments and oversaw numerous projects.
Promotional Brand Ambassador
Arizona Vibe Culture
Glendale, AZ
01.2020 - 08.2023
- Developed creative marketing strategies to promote brand awareness and visibility.
- Created promotional materials, including brochures, flyers and banners for advertising campaigns.
- Analyzed market trends to identify opportunities for growth and expansion of the brand's presence.
- Managed social media accounts to engage customers in conversations about the brand's offerings.
- Introduced sales, promotions and other brand initiatives to gain customer loyalty.
- Stayed on top of industry-related topics, trends and tools to impact social growth and engagement.
Cashier Specialist
Jimmy John's Sandwiches
Goodyear, United States
02.2022 - 09.2022
- Managed daily store operations, including sales, inventory, and customer service.
- Trained and supervised a team of 15 employees, ensuring high-quality customer experience.
- Developed and implemented strategies to increase store sales by 20% within one year.
- Collaborated with the Store Manager to create and execute promotional campaigns.
- Performed opening and closing duties such as counting money in the register drawer.
- Stocked shelves, organized merchandise displays and cleaned work areas as needed.
- Processed returns, exchanges and refunds promptly and accurately.
Education
High School Diploma -
Desert Edge High School
Goodyear, AZ05.2022
Skills
- Leadership
- Team Management
- Sales and Marketing
- Inventory Management
- Customer Service
- Visual Merchandising
- Problem Solving
- Communication
- Customer Relations
- Problem Resolution
- Project Management
- Good Communication Skills
Timeline
Cashier Specialist
Jimmy John's Sandwiches
02.2022 - 09.2022
Promotional Brand Ambassador
Arizona Vibe Culture
01.2020 - 08.2023
Cleaning Supervisor
Spotless Cleaners
08.2019 - Current
High School Diploma -
Desert Edge High School