Summary
Overview
Work History
Education
Skills
Timeline
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Devon DOWD

Dallas

Summary

Professional Bartender and Server with 17 years experience in the industry. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience

Work History

Bar Lead

Wild Salsa
05.2023 - Current
  • Trained and mentored new bartenders, resulting in improved staff performance and overall team collaboration.
  • Enhanced guest experience by providing exceptional service and maintaining a clean, welcoming environment.
  • Managed cash handling procedures to ensure accurate reporting and reduce discrepancies.
  • Raised customer satisfaction scores by addressing concerns promptly and professionally.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Server

Half Shell Oyster Bar & Grill
04.2017 - 04.2018
  • Prepared for large parties and reservations, anticipating planning and staffing needs.
  • Maintained clean and presentable tables with tableware, spotless glassware, silverware and linens.
  • Maintained complete knowledge of restaurant menu, including daily specials.
  • Up-sold alcoholic beverages, appetizers and desserts.
  • Reported accidents, injuries or unsafe work conditions to manager.

Lead Sales Associate

Gamestop Corp.
03.2016 - 04.2017
  • Implemented new marketing initiatives to drive sales and improve overall performance.
  • Provided exceptional customer service to foster client loyalty and satisfaction.
  • Monitored sales team performance and provided constructive feedback.
  • Identified potential shoplifters and alerted management

Manager

Dugg Burger
01.2015 - 03.2016
  • Met with each associate to establish realistic sales goals for the month.
  • Scheduled and assigned daily work and activities for servers
  • Strengthened existing customer relationships through extensive communication and proven marketing strategies.
  • Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.

Education

High School Diploma - undefined

McKinney North High School
McKinney, TX
2008

Skills

My Skills include:

  • The ability to learn quickly
  • Punctuality
  • Delivering above and beyond customer service
  • Creating a hospitable environment
  • Being a contributing team member
  • Time Management
  • Working well under pressure
  • Handling money
  • Proper food/alcohol handling

Timeline

Bar Lead

Wild Salsa
05.2023 - Current

Server

Half Shell Oyster Bar & Grill
04.2017 - 04.2018

Lead Sales Associate

Gamestop Corp.
03.2016 - 04.2017

Manager

Dugg Burger
01.2015 - 03.2016

High School Diploma - undefined

McKinney North High School

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Devon DOWD