Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Devon Edwards

Summary

Experienced medical billing and software support professional with a robust background in medical billing and coding, revenue cycle management, and software support. Over the years, I have developed expertise in optimizing financial processes, ensuring compliance with healthcare regulations, and delivering tailored solutions to enhance the user experience. Currently specializing in medical billing software support, I am passionate about using technology to drive efficiency, accuracy, and compliance in healthcare billing.

Overview

5
5
years of professional experience

Work History

Systems Analyst I

Encoda
11.2023 - Current
  • Provide software support for medical billing systems, assisting users with troubleshooting and system enhancements
  • Diagnose and resolve technical issues, collaborating with cross-functional teams to implement solutions
  • Create and maintain technical documentation for internal teams and users
  • Analyze system performance and recommend improvements for better user experience and operational efficiency

Medical Biller

Encoda
05.2021 - 11.2023
  • Managed the medical billing process for healthcare clients, ensuring timely and accurate claims submission and appeals
  • Utilized various EMRs and medical software systems to manage billing data and workflows
  • Collaborated with healthcare providers to resolve billing issues and ensure compliance with regulations
  • Generated and analyzed reports to track billing accuracy and financial performance

Medical Biller

Eastern Shore Urgent Care
11.2019 - 05.2021
  • Processed medical claims for urgent care services, ensuring all billing information was accurate and complete
  • Assisted with coding procedures and diagnoses for insurance claims
  • Maintained patient billing records and coordinated with insurance companies for claim resolution

Education

Certified Professional Coder -

Kennesaw State University

Skills

  • Medical Billing & Coding
  • Medical Software Support
  • Revenue Cycle Management
  • Systems Monitoring & Troubleshooting
  • Technical Documentation
  • Customer Service
  • EMRs (Electronic Medical Records)
  • PowerBI (Data Analytics)
  • Medical Reception
  • Application support

Timeline

Systems Analyst I

Encoda
11.2023 - Current

Medical Biller

Encoda
05.2021 - 11.2023

Medical Biller

Eastern Shore Urgent Care
11.2019 - 05.2021

Certified Professional Coder -

Kennesaw State University

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Devon Edwards