I have big interests in math, writing, and cooking They are main staples through my life because they are important life skills i need
Devon Emmet
Norwalk,CT
Summary
Dedicated professional with a proven track record in customer service excellence and inventory control, demonstrated during my tenure at Mikes Deli. Skilled in balancing drawers and fostering team collaboration, I consistently enhanced customer satisfaction and operational efficiency. Leveraging attention to detail and robust time management skills, I successfully met business needs, even in high-pressure environments.
Overview
2
2
years of professional experience
Work History
Cashier/Food Preparer
Mikes Deli- Michelle Maggio
07.2023 - Current
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Addressed customer needs and made product recommendations to increase sales.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Followed food preparation and storage guidelines established by Health Department.
- Coordinated and oversaw food handling following procedures and sanitation standards.
- Packaged and stored food products following proper handling and preservation methods.
- Made food according to standard recipes with requested changes for customer satisfaction.
Ice Cream Scooper
Lindsays Handmade Ice Cream
07.2024 - 09.2024
- Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
- Observed health code regulations and internal policies for cleaning and sanitizing.
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Operated cash registers and processed payments accurately.
- Offered samples of new ice cream flavors to customers.
- Carried out cash and card transactions quickly and thoughtfully.
Waitress, Cashier, Hostess
Davinici's Pizza- Nick Chetta
07.2022 - 05.2023
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Answered customers' questions, recommended items, and recorded order information.
- Processed orders and sent to kitchen employees for preparation.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Inspected dishes and utensils for cleanliness.
Education
No Degree -
St Joseph High School
Trumbull, CT06-2026
Skills
- Product restocking
- Returns processing
- Drawer balancing
- Loyalty program promotion
- Attention to detail
- Customer service excellence
- Team collaboration
- Credit card processing
- Inventory control
- Staff training
- Time management skills
Playing sports
Throughout my life I have played many different types and kinds of sports but always ended up sticking with softball, and tennis. I have been playing tennis since I was around 5 years old and have improved throughout the years to even make me want to play it in high school. Though, softball has been one of my main sports, as I play it in high school and did play travel ball last season.
Interests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Ice Cream Scooper
Lindsays Handmade Ice Cream
07.2024 - 09.2024
Cashier/Food Preparer
Mikes Deli- Michelle Maggio
07.2023 - Current
Waitress, Cashier, Hostess
Davinici's Pizza- Nick Chetta
07.2022 - 05.2023
No Degree -
St Joseph High School
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