Devon Evans
Gillette Services
Provo,UT
13
years of professional experience
1
Certification
Skills
Rapid learner
Water Damage Restoration
Receptionist
Medical Billing
Accounts Receivable
Customer service
Retail sales
Communication
Medical Collection
Account Management
Budget Management
Stakeholder Communication
Medical collections
Typing
Accounts receivable
Work History
Project Coordinator
1 Year- Coordinate and track residential new construction schedules, aligning subcontractor trades, municipal inspections, and material deliveries to keep projects strictly on timeline.
- Serve as the central communication link between home buyers, project managers, and on-site superintendents, providing frequent milestone updates and resolving job-site challenges.
- Manage end-to-end project administration, including collecting, auditing, and processing crew timecards to maintain accurate job-costing and payroll records.
- Oversee critical project documentation, including city building permits, change orders, work orders, architectural blueprints, and inspection sign-offs to ensure full code compliance.
- Monitor project budgets, track inventory and materials, and maintain real-time status dashboards using Procore, Buildertrend, and Microsoft Excel.
Collections Agent
7 Years 10 Months- Manage around 400 accounts and try and get them to become current with their bill. Work with customer to figure out what their root problem is as to why they are not paying. Processed payments and conducted hundreds of daily calls, ensuring compliance with company policies.
- Managed delinquent account portfolios and negotiated payment arrangements with customers.
- Reviewed account histories to identify balances, disputes, and resolution options.
- Contacted customers through outbound calls and follow-up communication to secure payments.
Agent
4 Months- I assisted patients with their statements and answered questions regarding their medical bills.
- Managed inbound customer inquiries, delivering accurate resolutions and maintaining service quality.
- Resolved complex account issues, escalating cases appropriately and preserving customer satisfaction.
- Documented interactions in CRM systems, ensuring complete and accurate case records.
Technician
2 Years- Handled floods, fires, mold, and water damage to commercial and residential properties. Completed demolition and reconstruction work to restore them to their original condition.
- Assessed property damage and documented restoration needs for efficient service planning.
- Removed water, soot, and debris using specialized restoration equipment and cleaning methods.
- Set up air movers, dehumidifiers, and extraction tools for drying operations.
Education
GED
Certification
Food handlers permit
Additional Information
- SKILLS
- Great computer skills, fast typer, years of customer service experience.
- Very hard working and works well with others.
- Very dependable. I get tasks done right when they need to be done, the first time. Fast learner.
Personal Information
- Title: Agent
- Work Permit: Authorized to work in the US for any employer
Timeline
Project Coordinator
Gillette Services
09.2025 - 09.2026Read More
Collections Agent
AMP SMART
05.2017 - 03.2025Read More
Agent
ROI Solutions
09.2016 - 01.2017Read More
Technician
Service Master
02.2014 - 02.2016Read More
Utah Valley University
GED
Read More