Devon Fales
Indian Harbour Beach,FL
Summary
Dynamic Diesel Mechanic with extensive experience at County, excelling in engine diagnostics and preventive maintenance. Proven track record of enhancing operational efficiency and customer satisfaction through effective problem-solving and attention to detail. Skilled in troubleshooting complex systems and fostering team collaboration to achieve high-quality service standards.
Overview
9
9
years of professional experience
Work History
Diesel Mechanic
County
Melbourne, FL
12.2023 - 06.2024
- Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
- Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
- Troubleshot and diagnosed problems with brakes, steering, and transmissions.
- Completed checklist of fluid levels, air filter, tire pressure, and more as part of service orders.
Diesel Technician
Kelly Ford
Melbourne, FL
01.2023 - 11.2023
- Troubleshot systems, traced problems and diagnosed root causes.
- Performed vehicle lubrication and DOT safety inspections.
- Assessed equipment for damage, wear, battery life, and fluid levels.
- Supported fleet operations with dependable on-site troubleshooting, diagnosis, and repair services for diesel-powered vehicles.
Jet Engine Mechanic
Embraer Executive Jets
Melbourne, FL
01.2022 - 12.2022
- Improved repair turnaround times through effective communication with colleagues and efficient use of resources.
- Achieved high levels of customer satisfaction by completing repairs on time and within budget, ensuring aircraft were returned to service quickly.
- Contributed to cost savings by accurately assessing necessary repairs and avoiding unnecessary replacements or additional work.
- Troubleshot complex problems using advanced diagnostic equipment, pinpointing issues quickly to expedite repairs.
Service and Parts Manager
Autozone
Satellite Beach, FL
01.2021 - 01.2022
- Developed a comprehensive training program for new employees, improving retention rates and overall team performance.
- Managed warranty claims efficiently, ensuring timely reimbursement from manufacturers.
- Implemented a proactive maintenance schedule, reducing equipment downtime and repair costs.
- Supervised a team of technicians, fostering a positive work environment and high-quality service standards.
Assistant Manager
Valvoline
Melbourne, FL
05.2020 - 01.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Senior Field Service Technician
Leonardo DRS
Melbourne, FL
08.2018 - 05.2020
- Collaborated with cross-functional teams to ensure seamless integration of new equipment installations.
- Operated hand tools and power equipment according to company safety procedures.
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Discussed and recommended service options with customers and explained costs involved.
- Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
- Produced extensive service reports.
- Properly completed work reports for each field visit.
- Conducted thorough safety inspections to maintain compliance with industry standards and regulations.
- Developed comprehensive documentation for each service visit, ensuring accurate record-keeping and efficient communication between team members.
- Delivered high-quality training sessions to junior technicians, promoting skill development and knowledge sharing.
- Performed annual service visits and completed preventive maintenance on systems.
Forward Observer
US Army
Fort Riley
06.2015 - 07.2018
- Adapted quickly to changing battlefield conditions, adjusting fire support assets as needed to respond effectively to emerging threats.
- Enhanced precision in acquiring targets through detailed terrain assessments.
- Provided timely and accurate targeting data for artillery units, leading to precise strikes on enemy positions.
- Utilized advanced technology systems for improved target detection capabilities, increasing overall mission success rates in dynamic combat situations.
- Maintained communication with command elements, ensuring vital information was relayed quickly and accurately for tactical decisionmaking.
- Performed detailed map reading tasks, enabling accurate navigation during challenging field exercises and deployments.
- Conducted battle damage assessments after fire missions to gauge effectiveness and make necessary adjustments for future engagements.
- Coordinated with other forward observers to maintain situational awareness and improve overall mission effectiveness.
- Participated in numerous training exercises and deployments, honing skills and gaining valuable experience in a variety of challenging environments.
Skills
- Oil changes
- Preventive Maintenance
- Heavy equipment repair
- Diesel engine repair
- Engine repair
- Vehicle inspections
- Brake systems
- Fuel injection systems
- Engine diagnostics
- Electrical systems
- Auto and engine repair
- Transmissions
- Gearbox repairs
- Steering systems
- Suspension systems
- Exhaust systems
- Inspection procedures
- Safety management
- Battery maintenance
- Engine rebuilds
- Powertrain systems
- Drive train components
- Fluid management
- Air conditioning systems
- Parts ordering
- Hydraulic systems
- Documentation
- Customer service
- Auto diagnostics
- Electronic control modules
- Vehicle checklists
- Quality assurance
- Fleet management
- Root-cause analysis
- Staff supervision
- Time tracking
- Vehicle alignment
- Pneumatic systems
- Computer tracking
- Telematics systems
- Performance improvement
- Problem-solving
- Time management
- Attention to detail
- Verbal and written communication
- Job site safety
- Vehicle diagnostics
- System troubleshooting
- Fuel systems
- Shop management
- Fuel system maintenance
- Record keeping
- Mechanical aptitude
- Technical documentation
- Service documentation
- Oil service
- Hospitality and accommodation
- Brakes and tires
- Suspension work
Timeline
Diesel Mechanic
County
12.2023 - 06.2024
Diesel Technician
Kelly Ford
01.2023 - 11.2023
Jet Engine Mechanic
Embraer Executive Jets
01.2022 - 12.2022
Service and Parts Manager
Autozone
01.2021 - 01.2022
Assistant Manager
Valvoline
05.2020 - 01.2021
Senior Field Service Technician
Leonardo DRS
08.2018 - 05.2020
Forward Observer
US Army
06.2015 - 07.2018