Devon Ferdinand
Portland,Oregon
Summary
Passionate manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
6
6
years of professional experience
Work History
GUIDESHOP MANAGER
BONOBOS
01.2022 - Current
- Managed, trained, and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Maintained professional, organized, and safe environment for employees and clients.
LEAD GUIDE
BONOBOS
01.2019 - 01.2022
- Built personal relationships with clients through outreach and communication to promote positive experiences.
- Utilized effective communication and problem-solving skills to quickly resolve customer issues.
- Lead by example by consistently being top in individual sales and positive customer reviews at our location
SALES SUPERVISOR
WARBY PARKER
01.2018 - 01.2019
- Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Analyzed sales data to set quotas and assess potential areas of growth.
Education
High School Diploma -
01.2012
Skills
- Operations Management
- Performance Management
- Strategic Planning
- Staff Development
- Complex Problem-Solving
References
Available upon request
Timeline
GUIDESHOP MANAGER
BONOBOS
01.2022 - Current
LEAD GUIDE
BONOBOS
01.2019 - 01.2022
SALES SUPERVISOR
WARBY PARKER
01.2018 - 01.2019