Summary
Overview
Work History
Education
Skills
Present Certifications
Work Preference
Timeline
Devon Hickman

Devon Hickman

Monroeville,PA

Summary

CDL bus operator with 12 years of experience in transportation, staff supervision, and staff training and development. Proven track record in enhancing customer satisfaction through effective problem-solving and service excellence. Skilled in managing teams and ensuring compliance with safety regulations. Previous roles in retail sales, contributing to increased revenue and customer loyalty.

Overview

18
18
years of professional experience

Work History

Office Administrator

ALLEGHENY COMMUNITY HOME CARE
Monroeville, PA
09.2025 - Current

• Support the CEO and Senior Director in managing daily operations.

  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Managed office communications and correspondence for seamless operations.
  • Coordinated with the IT department to resolve technical issues.
    Maintained fleet of vehicles, including scheduling preventative maintenance and repairs.

Limo Bus Chauffeur

ELITE COACH TRANSPORTATION, INC.
Murrysville, PA
08.2023 - Current
  • Part-time driver operating various vehicles, including passenger buses, vans, and SUVs, while maintaining safety standards at all times.
  • Delivered exceptional service during transport to weddings, social events, sports
    activities, and dining outings.
  • Perform comprehensive vehicle inspections before and after each trip.

Fixed-Route Bus Operator

WESTMORELAND COUNTY TRANSIT AUTHORITY
Greensburg, PA
10.2024 - 09.2025
  • Executed operation of Gillig, Ford, and MCI Motor Coach buses, ensuring safe transport of 4 to 49 passengers to destinations while adhering to strict timetables.
  • Performed daily pre-trip and post-trip vehicle inspections.
  • Recorded accurate mileage logs for each shift worked in accordance with
    company policies.

Transportation Supervisor

PITTSBURGH CARE PARTNERSHIP; COMMUNITY LIFE
New Kensington, PA
09.2020 - 09.2023

• Conducted interviews, evaluated, guided, trained, and developed 15 employees.

  • Organized and supervised travel arrangements for doctor and clinic appointments, supply and medication deliveries, and commutes to senior day center.
  • Coordinated and executed preventive maintenance and inspections for the
    company fleet.
  • Delivered updates about upcoming trips to over 40 seniors on a daily basis.
  • Helped increase the center census, monitoring attendance for over 120 participants to promote ongoing growth in senior center population.

Shuttle Bus Operator

CARNEGIE MELLON UNIVERSITY
Pittsburgh, PA
08.2018 - 09.2020
  • Manage safe and efficient shuttle operations for 200+ students on each shift
  • Coached and trained 3 new hires on overnight route procedures.

Supervisor, School Bus Driver, Tech Support

KRISE TRANSPORTATION, INC.
Penn Hills, PA
08.2016 - 08.2018

Recreation Specialist & Art Instructor

PITTSBURGH JOB CORPS
Pittsburgh, PA
08.2015 - 08.2016

School Bus Operator

First Student & AJ Myers & Sons
Pittsburgh, PA
08.2013 - 08.2015
  • School bus driver for the Penn Hills School District between two contracting
    companies.
  • First Student is where I acquired my CDL-B license.

Sales Associate

OfficeMax/OfficeDeopt
Monroeville, PA
08.2012 - 08.2013

• I worked here part-time while attending CCAC.

Sales Associate

Gordon Food Service
Monroeville, PA
05.2008 - 08.2012

• Sales associate, deli meat preparer, product stocker, and account manager.
• I worked here part-time while attending CCAC.

Education

Associate of Science - Arts

Community College of Allegheny County, Pittsburgh, PA
01.2013
  • 2009 - Dean's List
  • 2010 - Mell Pollock Art Award Scholarship Recipient

High School Diploma -

Penn Hills Senior High, Pittsburgh, PA
01.2008
  • Honor Roll Recipient

Skills

  • Safety compliance
  • Team leadership
  • Problem solving
  • Effective communication
  • Customer service
  • Microsoft Office Suite and Google Workspace
  • Fleet management
  • Workforce management solutions
  • Performance assessment
  • DOT regulatory compliance
  • Technical assistance

Present Certifications

CDL- B License; Expires 6/6/2028

Work Preference

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid

Timeline

Office Administrator - ALLEGHENY COMMUNITY HOME CARE
09.2025 - Current
Fixed-Route Bus Operator - WESTMORELAND COUNTY TRANSIT AUTHORITY
10.2024 - 09.2025
Limo Bus Chauffeur - ELITE COACH TRANSPORTATION, INC.
08.2023 - Current
Transportation Supervisor - PITTSBURGH CARE PARTNERSHIP; COMMUNITY LIFE
09.2020 - 09.2023
Shuttle Bus Operator - CARNEGIE MELLON UNIVERSITY
08.2018 - 09.2020
Supervisor, School Bus Driver, Tech Support - KRISE TRANSPORTATION, INC.
08.2016 - 08.2018
Recreation Specialist & Art Instructor - PITTSBURGH JOB CORPS
08.2015 - 08.2016
School Bus Operator - First Student & AJ Myers & Sons
08.2013 - 08.2015
Sales Associate - OfficeMax/OfficeDeopt
08.2012 - 08.2013
Sales Associate - Gordon Food Service
05.2008 - 08.2012
Community College of Allegheny County - Associate of Science, Arts
Penn Hills Senior High - High School Diploma,
Devon Hickman