Devon Holford
Nampa,ID
Summary
Accomplished Interline Specialist with a proven track record at Diamond Line Delivery Systems, adept in invoice and payment processing and fostering customer relations. Leveraged technical communication and MS Office proficiency to enhance financial reporting accuracy, achieving a significant reduction in billing discrepancies. Demonstrates exceptional organizational skills and a commitment to excellence.
Overview
6
6
years of professional experience
Work History
Interline Specialist
Diamond Line Delivery Systems
08.2022 - 10.2024
- Followed all company policies and procedures to deliver quality work.
- Collected, arranged, and inputted information into a database system.
- Reviewed various billing system reports to identify billing discrepancies.
- Maintained good working relationships with vendors and resolved disputes.
- Reviewed vendor invoices for appropriate documentation and validity before payment.
- Responded to inbound inquiries regarding accounts and payments.
- Prepared billing statements and invoices for customer purchases and recorded transaction dates, prices, and fees to support accuracy.
- Reviewed accounts monthly to assess aging and pursue collection of funds.
- Monitored accounts to verify compliance with payment terms and schedules.
- Entered figures using a 10-key calculator to compute data quickly.
OS&D Clerk
Old Dominion Freight
03.2021 - 07.2022
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Inspected merchandise and sent damaged pieces for disposition after refusals.
- Received incoming shipments, compared contents against associated records, and transmitted to the proper department.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Weighed products prior to shipment to confirm accuracy.
- Examined products for imperfections and defects.
- Responded to customer requests for products, services, and company information.
- Exhibited high energy and professionalism when dealing with clients and staff.
Caregiver
Veranda Senior Living
06.2020 - 03.2021
- Recognized and reported abnormalities or changes in patient's health status to nursing staff.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Provided safe mobility support to help patients move around personal and public spaces.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Picker Packer
Verde Fulfillment
07.2019 - 05.2020
- Pulled orders quickly to maintain demanding productivity goals.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Transported merchandise pallets to move in the warehouse.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Retail Stock Associate
Office Depot Inc
05.2018 - 07.2019
- Greeted store customers and discussed needs.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Marked stock with identification tags and labels to outline information such as storage locations.
- Recorded daily activities for inventory control.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Picked and packed order items.
Education
Associate of Science - Computer Science
College of Western Idaho
Nampa, ID05-2026
High School Diploma -
Mountain View High School
Meridian, ID05-2017
Skills
- Customer Relations
- Invoice and payment processing
- Highly Proficient in MS Office
- Technical communication
- Financial Reporting
- Bill payment
Timeline
Interline Specialist
Diamond Line Delivery Systems
08.2022 - 10.2024
OS&D Clerk
Old Dominion Freight
03.2021 - 07.2022
Caregiver
Veranda Senior Living
06.2020 - 03.2021
Picker Packer
Verde Fulfillment
07.2019 - 05.2020
Retail Stock Associate
Office Depot Inc
05.2018 - 07.2019
Associate of Science - Computer Science
College of Western Idaho
High School Diploma -
Mountain View High School
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