Summary
Overview
Work History
Education
Skills
Timeline
Generic

Devon Holmes

Santa Rosa,CA

Summary

I possess both hospitality and production skills in the wine industry. My time spent at Envy winery has given me the skills to perform many tasks related to wine production. In addition, my current position of brand ambassador at Switchback Ridge is teaching me the skills needed to engage with customers. My background of working in restaurants has also taught me the value of how to treat a guest. With these skills, I believe that I am qualified to work in any high quality tasting room, winery, or restaurant.

Overview

5
5
years of professional experience

Work History

Brand Ambassador

Switchback Ridge
09.2022 - Current
  • Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Engaged, educated, and befriended customers to deliver amazing shopping experience.
  • Communicated product information with confidence and educated consumers about company.
  • Poured wine at the 810 Foothill tasting room in Calistoga. Set up and washed glassware.

Server

Picobar Solage
03.2022 - 09.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards (post Covid we were shorthanded, so servers didn't have a busser).

Warehouse Worker

The Turf Depot
11.2021 - 03.2022
  • Loaded, unloaded, and moved artificial turf to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Performed general housekeeping and cleaning tasks.
  • Operated forklifts, pallet jacks, and material moving equipment to receive and transport items from various warehouse locations.

Cellar Hand

Envy Wines
10.2018 - 01.2020
  • Washed production lines and storage containers to maintain clean and efficient work areas.
  • Completed frequent inspections to identify and resolve problems affecting performance.
  • Communicated processing instructions to other workers.
  • Took samples to compare quality with specifications.
  • Maintained pumps and other equipment.
  • Over 2 years of forklift experience stacking barrels full of wine 6 barrels high.
  • Dumped, poured and loaded specified amounts of refined or unrefined materials into equipment or containers for further processing or storage.
  • Performed pumpovers and punchdowns of grape material.

Food Runner

Solage Calistoga
05.2018 - 09.2018
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Delivered correct food items to tables according to order documentation.
  • Collaborated well with other food runners to deliver orders accurately.
  • Cleaned and sanitized food preparation and serving areas.
  • Labeled food containers with date produced.
  • Restocked food supplies in kitchen and organized storage areas.
  • Kept detailed knowledge of and followed all food safety guidelines.
  • Trained and mentored newly hired employees to explain process flow and safety procedures.

Education

No Degree - Viticulture And Enology

California Polytechnic State University-San Luis Obispo
San Luis Obispo, CA

No Degree - Business Administration

Santa Rosa Junior College
Santa Rosa, CA
05.2024

Skills

  • Client Tastings
  • Influential and Persuasive
  • Account Penetration
  • Personnel Development

Timeline

Brand Ambassador

Switchback Ridge
09.2022 - Current

Server

Picobar Solage
03.2022 - 09.2022

Warehouse Worker

The Turf Depot
11.2021 - 03.2022

Cellar Hand

Envy Wines
10.2018 - 01.2020

Food Runner

Solage Calistoga
05.2018 - 09.2018

No Degree - Viticulture And Enology

California Polytechnic State University-San Luis Obispo

No Degree - Business Administration

Santa Rosa Junior College
Devon Holmes