Devon Howe

• A seasoned and highly skilled and senior recruiter and closer.
• Manages multiple HCP's simultaneously while maintaining focus on quality placements within designated timelines.
• Developed and maintained a robust candidate database for future job openings, reducing lead time in filling positions.
• Consistently build and maintain a robust pipeline of qualified HCP's throughout various methods of cold calling, leads, social media, referrals and retention.
• Streamlined the recruitment process for efficiency, utilizing applicant tracking systems to manage candidates effectively.
• Utilized internal recruiting systems including - LaborEdge, Hubspot, Bullhorn, Kamana, UKG, PowerBI, HERO, TextUs, 3CX, RingCentral.
• Followed up with notable applicants sourced via industry-specific pipelines, events, and job fairs.
• Operated and maintained applicant tracking and candidate management systems.
• Reduced time-to-fill ratios significantly with proactive networking and continuous improvement of recruitment methods.
• Worked with senior leadership to develop comprehensive recruitment strategies for long-term implementation.
• Implemented creative recruiting tactics and techniques to reach passive candidates who may not have been actively seeking new opportunities as well attract top talent in a competitive market.
• Manage timely outbound and inbound communications to asses and enhanced the quality of nurse hires by reviewing licenses, experience, and education against specific requirements.
• Studied job descriptions and qualifications to pre-screened resumes prior to sending to corporate hiring managers for consideration.
• Fostered positive candidate experiences through transparent communication by clearly explain job duties, compensation packages and highlight the personal and professional advantages of a travel career to potential candidates
• Dedicated point of contact for assigned HCP's and sourced candidates guiding them through all stages of the placement cycle from all pre-employment tasks, including resume building, reference checks, submissions, Compliance and on boarding, travel and assignment to ensure an increased offer and acceptance rate in continuing in HCPs retention.
• Conducted regular follow-ups with placed candidates to ensure satisfaction levels remained high and address any potential issues proactively.
• Negotiated competitive compensation packages on behalf of clients, balancing budget constraints with market-driven salary expectations.
• Established a robust referral program that incentivized current HCP's to recommend qualified nursing colleagues for open positions.
• Facilitated smooth onboarding experiences for new hires by coordinating orientation schedules, completing paperwork accurately, and addressing any concerns promptly.
• Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
• Collaborated with clinical teams to mitigate risks and verify regulatory compliance.
• Administered HCP's benefits programs and assisted with open enrollment.
• Stayed up-to-date on current trends in nursing education, certifications, licensure requirements, and other relevant factors impacting the profession's landscape.
• Maintained up-to-date knowledge of industry trends and market data to inform recruitment strategies accordingly.
• Always evolving with the continues changes in market, structure and technology within the healthcare staffing industry.
• Expanded the pool of qualified nurse candidates through targeted sourcing strategies, including attending industry events and leveraging online resources.
• Coordinated with external partners to establish mutually beneficial relationships and expand candidate pipelines.
• Increased candidate placement rates by developing strong relationships with healthcare facilities and understanding their specific nursing needs.
• Collaborated closely with hiring managers to understand their unique staffing requirements, ensuring accurate job descriptions were posted for attracting ideal candidates.
• Develop targeted recruitment strategies to attract qualified Health Care Professionals nationwide using diverse tools and channels.
• Assisted with writing job postings and job descriptions for boards.
• Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
• Improved office efficiency by effectively managing internal communications and correspondence.
• Partner with Sales/Account Management team to identify new client opportunities and target clinical expertise for staffing needs.
• Maintained a high level of professionalism in all communications with clients and candidates alike, fostering trust and credibility within the industry.
• Trained junior and new recruiters on best practices for sourcing, interviewing, and candidate management and successful strategies for interviewing and qualifying candidates.
• Provided ongoing mentoring and guidance to junior team members, fostering a collaborative work environment that prioritized professional development.
• Delivered comprehensive training programs for new recruiters joining the team, ensuring they were equipped with the knowledge and resources needed for success in their roles.
• Actively participate in training, meetings and events to stay informed and engaged.
• Collaborated with managers to identify and address employee relations issues.
• Advocated for staff members, helping to identify and resolve conflicts.
• Contribute a positivity to the team and department to uphold the company standards, practices and to continue a positive culture and environment.
• Generated and analyzed reports metrics to identify areas for improvement and implement data-driven strategies that yield measurable results.
• Conducted performance reviews and provided feedback to managers on employee performance.

• Managed specialist team to provide technical assistance and customer service.
• Trained and guided team members to maintain high productivity and performance metrics.
• Introduced and build relationships with clients when completing the website development process.
• Established clear expectations for the support team in terms of performance goals, communication protocols, and customer satisfaction targets.
• Fostered a positive work environment by promoting open communication channels, celebrating team successes, and encouraging professional growth opportunities within the department.
• Drove continuous improvement efforts by regularly reviewing processes, identifying areas for optimization, and implementing best practices across the department.
• Enhanced customer satisfaction by implementing efficient support processes and streamlining communication channels.
• Implemented and oversaw new support ticket system that streamlined workflow, improving overall department efficiency and effectiveness.
• Developed and implemented procedures to reduced response time for support inquiries by developing a comprehensive knowledge base and training materials to helpand resolving technical issues quickly.
• Increased team productivity by implementing performance metrics and providing regular feedback to staff members.
• Optimized resource allocation by analyzing workload patterns and reallocating tasks based on individual strengths.
• Evaluated emerging technologies for possible integration into existing systems to further enhance user experience while reducing costs where applicable.
• Monitored support trends to proactively identify potential problems or areas needing additional resources or attention from upper management.
• Understood workflows to continually assess systems, best practices, tool quality, and suggested areas of improvements.
• Train clients on utilization of CMS software to run their website/business.
• Owned, tracked and reported on key performance metrics.
• Prepared employee schedules for maximum coverage during key hours.
• Mentored junior team members, fostering their professional growth and development within the organization.
• Monitored employee and customer interactions to assess quality of service.
• Coached employees through day-to-day work and complex problems.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Assessed personnel performance and implemented incentives and team-building events to boost morale.
• Process website enhancement and feature requests in a manner they can understand.
• Help communicate clients needs to development team as well as communicate development team responses to clients in a manner they can understand and resolve customer issues quickly and professionally..
• Cultivated and strengthened lasting client relationships through proactive outreach, effective problem-solving strategies, and excellent customer service skills.
• Analyzed customer service data to identify trends, identify solutions and improve customer experience.
• Developed strong relationships to ensure seamless collaboration on support issues and initiatives.
• Oversaw successful implementations of software updates and enhancements while minimizing disruption to clients operations.
• Championed company-wide initiatives aimed at enhancing customer experience throughout the post-implementation support services.
• Developed and maintained relationships with customers to enhance customer satisfaction.
• Created and implemented maintenance plans for customer accounts to secure customer satisfaction and reliability.
• Monitored customer service metrics and provided feedback to team members, upholding quality standards.
• Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Reported issues to higher management with great detail.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

• Self-motivated, with a strong sense of personal responsibility.
• Supported classroom maintenance and upkeep, organizing books, and materials.
• Supported classroom activities, tutoring, and reviewing work.
• Helped with grading assignments and tests, providing constructive feedback to students based on results.
• Tutored struggling students individually and in small groups to reinforce learning concepts.
• Facilitated activities in small groups to reinforce concepts taught by class teacher.
• Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
• Completed daily reports on attendance and disciplinary performance.
• Worked with teacher to optimize learning plans based on student test grades and evaluations.
• Copied, organized and distributed classroom assignments or other paperwork.
• Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
• Mentored and tutored individual students needing additional help.
• Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
• Encouraged small groups to discuss topics and explore concepts through hands-on activities.
• Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
• Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
• Shared important information with students concerning upcoming assignments and tests.
• Developed materials for classroom teachers to support instruction, lab work or in-class activities.
• Taught courses under guidance of senior instructors.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.
• Organized and detail-oriented with a strong work ethic.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Developed and maintained courteous and effective working relationships.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Protected facility and property guests by regularly patrolled buildings, grounds, and monitoring surveillance feeds.
• Greeted staff and students professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
• Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
• Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
• Reported suspicious activities and persons and reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
• Responded quickly to incidents and assessed active situations to reduce opportunity for damage, injury and deflect issues..
• Assisted in developing comprehensive security policies to address potential risks and protect student and facilty.
• Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
• Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
• Monitored CCTV cameras and alarm systems for security breaches.
• Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
• Conducted training sessions for new security personnel to facilitate compliance with security protocols.
• Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
• Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
• Investigated suspicious activities and persons to maintain security of premises.
• Examined doors, windows and gates to verify security.
• Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
• Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
• Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
• Screened individuals and prevented passage of prohibited articles into restricted areas.

• Improved client satisfaction by creating visually appealing and impactful graphic designs for various print and online/digital marketing materials such as Ad's, brochures, banners, and signs.
• Created engaging print, website and social media graphics that drove user engagement and increased online visibility and boosting overall brand awareness and communicated brand identity.
• Employed design fundamentals when selecting typography, composition, layout, and color in design work.
• Managed multiple projects simultaneously, ensuring timely completion of deliverables while maintaining high-quality standards.
• Conceptualized unique logo designs for businesses to establishing strong visual identities that resonated with target markets that provided clear direction on visual elements such as colors, fonts, logos, and imagery usage guidelines.
• Completed final touches for projects such as images sizes and font selection for projects before rollout.
• Met with customers to present mockups and collect information for adjustments.
• Designed eye-catching event collateral, contributing to successful fundraising campaigns and increased event attendance.
• Produced high-quality product packaging designs that successfully captured target audience attention and led to increased sales revenue.
• Designed highly engaging interactive user interfaces that complied with modern web standards.
• Improved overall site aesthetics through the use of high-quality graphics, typography choices, color schemes, and layout principles.
• Coordinated copywriting and designed images to craft website content.
• Increased online visitor engagement by incorporating interactive features like multimedia elements, animations, and call-to-action buttons.
• Completed domain name registrations and maintained website and web hosting account.
• Configured templates for clients to easily customize.
• Provided ongoing support to clients post-launch, resolving any issues promptly and maintaining positive working relationships.
• Optimized website performance with regular evaluations and adjustments to page load times, image optimization, and code efficiency.
• Delivered services as web developer and webmaster, acting as project manager for platform transition.
• Assisted in the creation of high-performing landing pages that helped convert web visitors into leads and customers for clients'' businesses.
• Created engaging social media content, boosting online interaction.
• Increased user engagement with creation of intuitive website layouts.
• Maintained up-to-date knowledge of design trends, ensuring modern and appealing creations.
• Optimized website graphics for faster loading times, improving user experience.
• Created digital image files for use in digital and traditional printing methods.
• Enhanced brand visibility by designing innovative marketing materials.
• Edited and enhanced existing artwork and graphics.
• Utilized Adobe Creative Suite and Microsoft Office Suite to develop creative designs.
• Applied color theory and composition techniques to construct appealing designs.
• Implemented feedback and suggestions from clients to improve designs.
• Collaborated with other designers to create visually appealing graphics for range of print and digital media.
• Created motion graphics and video content for websites and applications.
• Created mobile-friendly designs for variety of platforms.
• Worked with clients to gather and define requirements, establish scopes, and manage project milestones.
• Created artwork for product packaging and promotional materials.
• Developed original designs for print media, magazines and newspapers.
• Improved team collaboration with introduction of cloud-based design tools.
• Facilitated transition to digital advertisements, broadening audience reach.

Maintained safety standards by ensuring proper usage of personal protective equipment and adherence to relevant guidelines.

Qualified Department Leader and Shipboard Federal Fire Marshal.

Reduced repair costs by maintaining an organized and well-stocked inventory of tools, equipment, and materials needed for hull maintenance tasks.

Reduced downtime during deployments by quickly diagnosing and repairing damage to ship''s structure and systems.

Minimized risk of water damage by monitoring bilge systems regularly and addressing any issues promptly.

Contributed to smooth sailing operations with timely completion of required hull maintenance tasks.

Collaborated with other technicians to complete complex repairs efficiently while minimizing impact on operations.

Demonstrated commitment to ongoing professional development, attending relevant training courses or workshops to stay current on industry standards and best practices.

Improved overall vessel condition through meticulous corrosion control measures and painting applications.

Conducted thorough evaluations of repair work completed by external contractors to ensure compliance with specifications and standards.

Served as a mentor to junior technicians, sharing knowledge regarding best practices in hull maintenance techniques.

Increased operational efficiency by performing welding, brazing, and cutting tasks on various materials for ship repair.

Increased operational readiness, coordinating repair efforts during emergency situations.

Achieved faster incident resolution times with the development of improved standard operating procedures for damage control efforts.

Developed critical-thinking skills among team members by emphasizing analytical problem-solving approaches during drills and exercises.

Facilitated collaboration between departments, fostering a unified approach to maintaining ship integrity.

Upheld a high standard of professionalism within the Damage Control division, serving as a model for other crew members to emulate.

Minimized risk of hazardous material incidents through proper storage and handling techniques.

Boosted overall ship survivability by identifying potential vulnerabilities and recommending solutions.

Mentored new recruits, equipping them with essential skills for success within the Damage Control Team framework.

Increased team readiness, conducting thorough equipment inspections and maintenance routines.

Achieved successful containment of incidents through timely decision-making and appropriate resource allocation.

Collaborated with other departments to establish a comprehensive emergency response plan, ensuring seamless coordination during crises.

Enhanced team performance by implementing efficient damage control procedures and strategies.

Implemented technological advancements into daily operations, increasing overall effectiveness in damage management efforts.

Conducted risk assessments to proactively identify potential issues, allowing for timely intervention before incidents occurred.

Improved communication among team members with the introduction of a streamlined reporting system.

Minimized potential hazards by identifying and addressing safety concerns during routine operations.

Reduced response times for emergency situations through regular training sessions and drills.

Served as a subject matter expert on damage control, providing guidance and support to colleagues when needed.

Established a culture of accountability within the Damage Control Team, setting high standards for performance and encouraging continuous improvement.

Ensured continuous improvement in damage control processes, conducting regular reviews and incorporating feedback from team members.

Conducted and oversaw interrogations, briefings and debriefings.

Supervised manual and automated supply strategies, and connected with supply and data processing teams to facilitate communication and collaboration.

Devised and implemented battle plans to achieve tactical objectives.

Prepared and delivered investigative reports and briefings.

Directed collection, organization and application of field intelligence and combat data to enhance troop safety and operational success.

Analyzed intelligence reports and identified potential tactical threats.

Tested systems, noting issues and completing preventive maintenance.

Extended the lifespan of vessels through dedicated preservation efforts including cleaning surfaces, removing rust, applying primer coats, or installing insulation.

Supported mission readiness with fabrication or modification of essential components using metalworking tools such as grinders, saws, and lathes.

Enhanced ship integrity by conducting regular inspections and identifying areas requiring repair or maintenance.

Enhanced crew safety, performing regular checks on firefighting equipment and participating in emergency drills.

Assisted in planning dry dock periods based on hull inspection results, coordinating necessary repairs or upgrades.

Ensured watertight integrity of ships with installation and maintenance of various sealing systems for hatches, doors, and fittings.

Strengthened communication within the team by acting as a liaison between hull maintenance technicians and other departments aboard the ship.

Diagnosed and repaired problems with mechanical systems.

Streamlined maintenance processes by creating detailed documentation for routine checks or repairs procedures.

Managed maintenance activities, supervised staff, and inspected equipment.