Devon James
Palmdale,CA
Summary
Devoted and decorated supervisor with 4+ years in the Unites States Air Force. Adept in contentious motorization and troubleshooting towards base wide networks. Performed analysis of network utilization and load balancing across the network to prevent outages. Directed teams of up to 15 personnel to install Cisco network switches and routers across various locations. Managed over $2,000,000 worth of network equipment with 0 loss.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Network Administrator Intern
Apex Systems
05.2023 - Current
- Analyzed data traces using protocol analyzers to identify anomalies and find solutions.
- Applied knowledge of computing systems and software structure.
- Demonstrated proficiency in Linux, virtual platforms and cloud connectivity.
- Installed and maintained data and voice circuits through routers, switches and WAN devices
Network Administrator Supervisor
United States Air Force, USAF
06.2022 - 11.2023
- Supervised five junior technicians and provided in-depth oversight of the network operations on a daily basis
- Monitored IT remedy system utilized for user trouble tickets and ensured all tickets were resolved in a timely manner, while prioritizing the needs of the network
- Performed analysis of network utilization, and load balancing across the network to prevent outages
- Selected as highest performing team of the year for completion of installation wide network with minimal downtime, ahead of schedule
Safety Manager
United States Air Force
05.2020 - 05.2023
- Provides appropriate safety and health, accident prevention, and investigation training for managers and supervisors
- Assists management in the annual inspection of workplaces to assure safe and healthful conditions for workers
- Prepares appropriate notices for management to issue for abatement of any identified hazards
- Assists management and supervisors in investigating accidents and developing measures to prevent recurrences.
Network Administrator
United States Air Force, USAF
11.2019 - 06.2022
- Installed, configured, and managed layer 2 and 3 network equipment on an installation of network hardware and operating systems
- Identified and immediately resolved issues with network devices
- Maintained network hardware and software and monitored network to support network availability to end users
- Monitored system performance and responded to alerts.
- Maintained flexible schedule and responded to after-hours and weekend emergencies.
- Analyzed network traffic and performance metrics to optimize system performance.
- Awarded technician of the year in 2021 by head of organization
Education
Master of Science - Cybersecurity and Information Assurance
Western Governors University
Salt Lake City, UT09.2023
Bachelor of Arts - Social Sciences
University of South Florida
Tampa, FL12.2015
Skills
- LAN
- Cisco ISE
- Layer 2 and 3 switching
- Switch and Router configuration
- IP management
- DHCP management
- SolarWinds
- Network protocols
- Network administration
- Troubleshooting
Active Top Secret/SCI Clearance
- Issued on 1/4/2020
Certification
- CompTIA Security+
- CompTIA Network+
- Certified Ethical Hacker
- Cisco Certified Network Associate(CCNA) - estimated test date September 29, 2023
Timeline
Network Administrator Intern
Apex Systems
05.2023 - Current
Network Administrator Supervisor
United States Air Force, USAF
06.2022 - 11.2023
Safety Manager
United States Air Force
05.2020 - 05.2023
Network Administrator
United States Air Force, USAF
11.2019 - 06.2022
Master of Science - Cybersecurity and Information Assurance
Western Governors University
Bachelor of Arts - Social Sciences
University of South Florida