Summary
Overview
Work History
Education
Skills
Timeline
Generic

Devon Johnson

Highlands Ranch,CO

Summary

Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Bringing excellent communication, time management and problem-solving abilities developed over 9+ years in food service with an emphasis on sales.

Overview

12
12
years of professional experience

Work History

Server

Maggiano's Restaurant
07.2023 - 09.2024
  • Focus on wines and specialty cocktails to deliver an enhanced meal experience.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.

Loan Consultant / Title Specialist

ILending
06.2021 - 04.2023
  • Interviewed prospective customers to discuss financial goals and means surrounding auto loans.
  • Built positive relationships with customers by offering best financing and product options for auto loans.
  • Analyzed title documents to identify potential issues and resolve any discrepancies.
  • Prepared tax and title documents to submit legal transfer work to DMV.
  • Communicated with customers to resolve common title issues.

Barista

Starbucks
01.2021 - 06.2021
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Server/Bartender

Chili’s
01.2013 - 12.2020
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Education

Associate of Arts -

University of Northern Colorado
Greeley, CO
08.2024

High School Diploma -

Cherokee Trail High School
Aurora, CO
2010

Skills

  • Analytical and Critical Thinking
  • Self-Motivated
  • Active Listening
  • Flexible and Adaptable
  • Multitasking Abilities
  • Attention to Detail
  • Good Telephone Etiquette
  • Sales Expertise

Timeline

Server

Maggiano's Restaurant
07.2023 - 09.2024

Loan Consultant / Title Specialist

ILending
06.2021 - 04.2023

Barista

Starbucks
01.2021 - 06.2021

Server/Bartender

Chili’s
01.2013 - 12.2020

Associate of Arts -

University of Northern Colorado

High School Diploma -

Cherokee Trail High School

Similar Profiles

CREATE PROFILE
Devon Johnson