Devon Joiner
Rockford,IL
Summary
I am an energetic, detailed and organized Executive Asset Protection Team Leader who builds strategic alliances in support of business initiatives. I am dedicated to minimizing loss from employee and customer activities by applying strong skills in observation and investigations.
Overview
11
11
years of professional experience
Work History
Executive Team Leader - Assets Protection
Target
Rockford, Illinois
01.2024 - Current
- Establish, manage, influence and validate a safe and secure culture by driving and improving physical security and safety processes
- Anticipate and identify theft and shortage trends in my store while developing proactive strategies to prevent shortage and theft
- Determine operational shortage priorities for store; educate and influence store teams on these priorities
- Drive total store sales and increase profitability by ensuring product is in stock and available to our guests
Asset Protection Team Leader
Meijer Inc
Rockford, IL
06.2021 - 01.2024
- Managed risk through proactive measures in oversaw, the apprehension of shoplifters, both internal and external.
- Coordinate with Risk Management, Human Resources, or other departments to assist and company programs, investigations, or training.
- Managed the hiring process for greeters and store detectives with a strong emphasis on talent development.
- Facilitated clear and timely communication of shrink issues and provided status updates to the team.
Asset Protection Store Detective
Meijer Inc,
Rockford, IL
09.2019 - 06.2021
- Ensures a safe and secure environment for customers, team members, and vendors.
- Responsible for investigating of internal and external theft, to include ORC (Organized Retail Crime) activity.
- Actively pursues best practices and strives for continuous improvement in all areas of asset protection, and safety.
- Conducted vigilant monitoring of the sales floor, to detect and prevent theft activities, while also identifying instances of internal or external theft/fraud at the point of sale.
Armed Security Corporal / Supervisor
Rockford Detective Agency
Loves Park, IL
10.2013 - 09.2020
- Maintains safe and secure environment for patrons and employees by patrolling and monitoring property.
- Controls traffic by directing drivers, prevents losses and damage by reporting observing, informing violators of policy and procedures, restraining trespassers.
- Watch for irregular or unusual conditions that may create security concerns or safety hazards.
- Develop affect relationships with all security department personnel to clear communication, addressing customer service inquiries in a timely and accurate fashion.
Sales Associate
Dr Detail US Cellular
Rockford, IL
06.2016 - 10.2019
- Assess customers’ needs and provide assistance and information on product features.
- Welcome customers to the store and answer their queries.
- Ensure high levels of customer satisfaction through excellent sales service.
- Cultivated strong customer relationships, resulting in increased loyalty and retention.
Security Officer
Securatex
Rockford, IL
06.2015 - 09.2017
- Promote attitudes of student responsibility and assists the professional staff with the safety of students, staff, and the security of the facilities.
- Circulated among students, staff & visitors to preserve order and protect property.
- Monitored & authorized entrance and departure of students, staff & visitors.
- Conducted regular patrols on foot and in a designated vehicle to maintain personal, building, and equipment security.
Education
High School Diploma -
Guilford High School
05.2012
Skills
- Excellent communication and interpersonal skills
- Advanced skills in Microsoft Applications (Excel, Word, PowerPoint & Outlook)
- Extensive financial acumen
- Strong leadership skills and experience
- Highly adaptable and able to thrive in any setting
- Experienced in collaborating with colleagues at all levels of the organization
- Proficient in utilizing CCTV technology for surveillance and security purposes
- Exceptional written communication abilities
Certifications
- American Heart Association CPR Instructor
- Wicklander-Zulawski Certified
Timeline
Executive Team Leader - Assets Protection
Target
01.2024 - Current
Asset Protection Team Leader
Meijer Inc
06.2021 - 01.2024
Asset Protection Store Detective
Meijer Inc,
09.2019 - 06.2021
Sales Associate
Dr Detail US Cellular
06.2016 - 10.2019
Security Officer
Securatex
06.2015 - 09.2017
Armed Security Corporal / Supervisor
Rockford Detective Agency
10.2013 - 09.2020
High School Diploma -
Guilford High School