Devon Jordan
Annapolis,MD
Summary
Accomplished Maintenance Assistant with expertise in equipment maintenance and repair. Demonstrated leadership by optimizing safety protocols and enhancing team efficiency. Skilled in preventive maintenance and emergency response, ensuring operational excellence. Proven ability to handle complex customer concerns, fostering satisfaction and loyalty.
Overview
28
28
years of professional experience
Work History
Maintenance Assistant
Baywoods Of Annapolis
04.2023 - 01.2025
- Utilized variety of power and hand tools to perform maintenance and repairs in accordance with safety requirements.
- Cleaned and lubricated mechanical systems to keep machinery operating at peak performance.
- Performed regular maintenance and repairs on mechanical systems to support continuous operation.
- Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
- Positively engaged with customers and maintained professional appearance as company representative.
- Organized storage areas and tool rooms to keep areas safe and fully stocked.
- Maintained safety conditions and standards in facility.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Executed tasks within time and budget constraints.
Maintenance Assistant
Sunrise Senior Living
03.2020 - 05.2023
- Organized storage areas and tool rooms to keep areas safe and fully stocked.
- Maintained safety conditions and standards in facility.
- Used and operated various types of tools such as power saws, sanders, grinders, forklifts, and basic hand tools.
- Circulated throughout facility weekly to identify light bulbs in need of replacement.
- Conducted basic repairs to plumbing systems such as leaky faucets and clogged drains.
- Inspected systems and equipment to identify unscheduled maintenance and repair needs.
- Delivered comprehensive support to maintenance supervisor performing skilled repairs and kept continuous focus on safety and efficiency.
- Replaced worn or damaged parts to restore equipment functionality.
- Responded immediately to emergency repairs and other maintenance requests to minimize downtime.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Executed tasks within time and budget constraints.
- Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
- Reported issues to property manager so effective resolutions could be put into place.
Dairy Manager
Safeway
04.2002 - 03.2020
- Delegated tasks and gave direction to team of 5 employees within dairy department.
- Worked closely with employees to improve practices, techniques and safety choices, optimizing performance, and minimizing waste.
- Answered questions from customers and discussed new products placed in dairy cases.
- Restocked cases with new merchandise and removed expired items for proper disposal.
- Checked department signage and confirmed proper pricing, making sure sale items accurate.
- Enforced strong safety and environmental protections to support habitats while preventing harm to employees or consumers.
- Handled complex and urgent customer concerns calmly to maximize satisfaction and enhance loyalty.
- Wrote and improved SOPs to maintain consistency across shifts and work areas.
- Placed supply orders, restocked supplies and merchandised products for purchase by customers.
Dairy Manager
Giant Food
01.1997 - 03.2002
- Answered questions from customers and discussed new products placed in dairy cases.
- Restocked cases with new merchandise and removed expired items for proper disposal.
- Checked department signage and confirmed proper pricing, making sure sale items accurate.
- Delegated tasks and gave direction to team of 3 employees within dairy department.
- Delegated tasks and gave direction to team of 4 employees within dairy department.
Education
No Degree - Technology Education
American School of Technolgy
Columbus, OH05-2000
High School Diploma -
Annapolis Senior High School
Annapolis, MD05-2000
Skills
- Landscaping
- Equipment maintenance and repair
- Landscaping and groundskeeping
- Equipment troubleshooting
- Painting
- Equipment testing
- Emergency response
- Safety protocols
- Appliance repair
- Safety monitoring
- Building upkeep
- Grounds maintenance
- Preventive Maintenance
- Cleaning and sanitizing
- Maintenance work orders
Timeline
Maintenance Assistant
Baywoods Of Annapolis
04.2023 - 01.2025
Maintenance Assistant
Sunrise Senior Living
03.2020 - 05.2023
Dairy Manager
Safeway
04.2002 - 03.2020
Dairy Manager
Giant Food
01.1997 - 03.2002
No Degree - Technology Education
American School of Technolgy
High School Diploma -
Annapolis Senior High School
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