Devon Joyner
Brooklyn
Summary
Highly motivated worker with experience in a fast-paced retail environment. Proven track record of exceeding sales goals and driving customer satisfaction. Skilled in providing excellent customer service, upselling products, and developing relationships with customers.
Overview
12
12
years of professional experience
Work History
DSP
Heartshare Human Services Of NY
01.2023 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
Park Cleaner City Park Worker
Queens
10.2021 - 01.2023
- Gathered litter and transported to proper receptacles
- Mowed and edged lawns, using power mowers, and edgers
- Removed tree stumps, roots, and debris for cohesive landscape appearance
- Performed equipment maintenance and repairs to keep tools functional for projects.
Sales Associate
Nike Community Store
05.2015 - 03.2020
- Encouraged customers to make additional purchases and suggested relevant items
- Met merchandising standards by keeping store stocked and products faced
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Handled customer complaints and inquiries in a courteous and efficient manner
- Greeted and escorted customers to product racks and shelves to assist with finding merchandise
- Tagged new merchandise for sale and updated signs
- Promoted visual presentation standards by keeping store replenished
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
Sales Associate
Levi
11.2013 - 05.2015
- Encouraged customers to make additional purchases and suggested relevant items
- Met merchandising standards by keeping store stocked and products faced
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Handled customer complaints and inquiries in a courteous and efficient manner
- Greeted and escorted customers to product racks and shelves to assist with finding merchandise
- Tagged new merchandise for sale and updated signs
- Promoted visual presentation standards by keeping store replenished
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
Barista
Starbucks
02.2012 - 10.2013
- Presented and explained drink menu, answering questions to educate customers
- Maintained clean and healthy environment by following proper safety and sanitation regulations
- Trained new baristas on company processes and product preparation
- Updated signage and displays to promote new and expanded products and services.
Education
High School Diploma -
Murry Bergtraum
Manhattan, New YorkBachelor of Science -
Medgar Evers College of The City University of New York
Brooklyn, NY06.2022
Skills
- Social Perceptiveness
- Customer Service
- Time Management
- Product and Service Sales
- Cash Handling Accuracy
- Telephone Etiquette
- Data Entry
- Multitasking
City
Brooklyn
State
New York
Zip
11236
Timeline
DSP
Heartshare Human Services Of NY
01.2023 - Current
Park Cleaner City Park Worker
Queens
10.2021 - 01.2023
Sales Associate
Nike Community Store
05.2015 - 03.2020
Sales Associate
Levi
11.2013 - 05.2015
Barista
Starbucks
02.2012 - 10.2013
High School Diploma -
Murry Bergtraum
Bachelor of Science -
Medgar Evers College of The City University of New York
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