Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Devon Kelley

Santee,SC

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Sales Representative

The GOODFOR Company/ Metropolitan Waters
02.2022 - Current
  • Developed, Trained, and recruited a team of 4-7 canvassers to sell a monthly revenue of $250,000.00-360,000.00 selling a product that has a cap at $10,000
  • Completed the required stipulations of my agreement with GOODFOR consistently to be promoted within, so I could gain closing experience
  • Trained and mentored new sales representatives.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Developed and implemented sales strategies to increase profits.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
  • Developed and implemented marketing plans to increase brand awareness and drive sales.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Developed strong rapport with customers and created positive impression of business.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Negotiated contracts with clients and developed relationships with key personnel.

Real Estate Agent

Keller Williams
08.2021 - Current
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Communicated with clients to understand property needs and preferences.
  • Maintained connections with clients to encourage repeat business and referrals.

Lead Animal Technician

ProSci
03.2015 - 04.2020
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Administered medications to animals in treatment and documented changes in condition.
  • Restrained animals safely during exams and procedures.
  • Collected, prepared and labeled samples for laboratory testing, culture, and microscopic examination.
  • Kept records of animal health, medical treatment and injections and growth progress.
  • Treated minor injuries and ailments and contacted veterinarians to obtain treatment for animals with serious illnesses or injuries.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.
  • Worked well in a team setting, providing support and guidance.

Education

High School Diploma -

Ramona High School
Ramona, CA

Skills

  • Problem-Solving Strengths
  • Training and Development
  • Automotive Knowledge
  • Negotiation Tactics
  • Interpersonal Communication Skills
  • Product and Service Knowledge
  • Qualified Lead Generation
  • Inside and Outside Sales
  • Strategic Planning
  • Prospecting Skills
  • Maintaining Customer Database
  • Inbound and Outbound Leads
  • Converting Leads

Accomplishments

  • Supervised team of 7 staff members.
  • Achieved sale representative role through effectively helping with running a team of canvasser's to generate my leads.

Certification

  • Licensed realtor - 08/2021

Timeline

Sales Representative

The GOODFOR Company/ Metropolitan Waters
02.2022 - Current

Real Estate Agent

Keller Williams
08.2021 - Current

Lead Animal Technician

ProSci
03.2015 - 04.2020

High School Diploma -

Ramona High School

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Devon Kelley