Devon Kelsey
Haines City,FL
Summary
Dynamic and results-oriented professional with extensive experience in educational and program management roles, notably with the School District of Osceola County. Excelled in fostering collaborative environments, enhancing student and program outcomes through innovative solutions and effective teamwork. Skilled in administrative support and creative problem-solving, with a proven track record of streamlining operations and improving engagement.
Overview
7
7
years of professional experience
Work History
Program Assistant
YMCA of Central Florida
08.2022 - Current
- Assisted with planning and coordinating day-to-day and special program activities.
- Established rapport with staff through exceptional customer service practices, fostering ongoing relationships built on trust and respect.
- Provided administrative support to department leadership, streamlining daily operations through efficient task prioritization and delegation skills.
- Implemented centralized record-keeping system to improve overall data accuracy and accessibility for team members.
- Prepared clearly written and formatted documents and reports.
- Managed both digital and physical filing systems and retrieved documents as required.
- Enhanced program efficiency by streamlining processes and implementing time-saving strategies.
- Strengthened communication between team members by establishing clear channels for information sharing.
- Facilitated training sessions for new staff and volunteers, ensuring high level of program delivery.
- Streamlined administrative processes, significantly reducing paperwork turnaround time.
- Enhanced program visibility by coordinating and executing marketing campaigns across multiple platforms.
- Fostered collaborative environment by facilitating team meetings that encouraged open dialogue and shared problem-solving.
- Maintained accurate and up-to-date program databases, ensuring easy access to critical information for decision-making.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Performed wide-ranging administrative, financial and service-related functions.
- Served as corporate liaison for staff and the Human Resources department.
- Managed data and correspondence to secure information across complex landscapes of organizational departments.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
Grade Level Chairperson
School District Of Osceola County
08.2021 - 05.2022
- Served as liaison between grade-level team and administration, effectively representing colleague concerns during meetings and decision-making processes.
- Mentored new teachers, sharing best practices for effective instruction and classroom management techniques.
- Led professional development workshops for staff members on various topics such as differentiation and assessment strategies.
- Trained teachers on effective teaching techniques, classroom management strategies, and behavior modification.
- Coordinated staff and student activities to promote a safe and productive learning environment.
- Kept school in full compliance with established policies, legal requirements and student safety standards.
Teacher
School District Of Osceola County
08.2018 - 05.2022
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
- Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
- Organized extracurricular activities such as clubs or field trips that enriched students' learning experiences outside traditional classroom settings.
- Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.
- Served on school committees focused on curriculum development, teacher evaluations, or community outreach initiatives to contribute positively to the overall school climate.
- Enhanced students' critical thinking and problem-solving skills through project-based learning.
- Fostered positive learning environment that encouraged student curiosity and critical thinking.
- Improved student engagement by incorporating interactive learning technologies into lesson plans.
- Led professional development workshops for peers on effective classroom management techniques.
- Coordinated with language specialists to support English Language Learners, fostering more inclusive classroom.
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
Teacher
Polk County School District
10.2017 - 05.2018
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
- Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
Education
Bachelor of Arts - Elementary Education
Purdue University
West Lafayette, IN05-2017
Skills
- Teamwork and collaboration
- Multitasking and organization
- Data entry
- Scheduling management
- Creative problem solving
- Administrative support
- Interpersonal skills
- Documentation management
Timeline
Program Assistant
YMCA of Central Florida
08.2022 - Current
Grade Level Chairperson
School District Of Osceola County
08.2021 - 05.2022
Teacher
School District Of Osceola County
08.2018 - 05.2022
Teacher
Polk County School District
10.2017 - 05.2018
Bachelor of Arts - Elementary Education
Purdue University
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