Summary
Overview
Work History
Education
Skills
Timeline
Generic
DEVON LIDDIE

DEVON LIDDIE

Virginia Beach

Summary

Detail-oriented professional, with more than five years customer service duties in a fast paced environment. Creative, dependable, personable with a great work ethic.

Overview

5
5
years of professional experience

Work History

HVAC Assistant

Paul's Heating and Air Conditioning
Virginia Beach
08.2024 - Current
  • Assisted technicians with HVAC installations and maintenance tasks.
  • Maintained tools and equipment to ensure operational safety and efficiency.
  • Organized inventory of HVAC parts and supplies for timely access.
  • Collaborated with team members to troubleshoot system malfunctions effectively.
  • Adhered to safety protocols during all HVAC repair and installation procedures.
  • Documented service activities and repairs in company database accurately.

Customer Service Associate

Walgreens
Virginia Beach
11.2023 - 08.2024
  • Greet customers upon entering and leaving store
  • Operates cash resister, and handle cash and card transactions
  • Resolve customer complaints, guide and provide relevant information
  • Conducts inventory and stock shelves
  • (Employee of the month, March 2024)

Customer Service Agent

American Systems
Little Creek
09.2020 - 08.2022
  • Provided agent-directed support to Military Service Members & dependents
  • Received, investigated and resolved customer inquiries
  • Quickly gained rapport with customer
  • Proficient in both oral and written communication
  • (Completed Annual Cyber Security Training)

Education

Associate of Applied Science Degree -

Tidewater Community College
Virginia Beach, Virginia
12.2022

High School -

Tallwood High School
Virginia Beach, Virginia
12.2020

Batchelor of Science - Communications

Old Dominion University
Norfolk, Virginia

Skills

  • Problem Solving
  • Public Speaking
  • Decision Making
  • Teamwork
  • Creativity
  • Exceptional Customer Service
  • Microsoft Office Proficient

Timeline

HVAC Assistant

Paul's Heating and Air Conditioning
08.2024 - Current

Customer Service Associate

Walgreens
11.2023 - 08.2024

Customer Service Agent

American Systems
09.2020 - 08.2022

Associate of Applied Science Degree -

Tidewater Community College

High School -

Tallwood High School

Batchelor of Science - Communications

Old Dominion University
DEVON LIDDIE