Detail-oriented professional, with more than five years customer service duties in a fast paced environment. Creative, dependable, personable with a great work ethic.
Overview
5
5
years of professional experience
Work History
HVAC Assistant
Paul's Heating and Air Conditioning
Virginia Beach
08.2024 - Current
Assisted technicians with HVAC installations and maintenance tasks.
Maintained tools and equipment to ensure operational safety and efficiency.
Organized inventory of HVAC parts and supplies for timely access.
Collaborated with team members to troubleshoot system malfunctions effectively.
Adhered to safety protocols during all HVAC repair and installation procedures.
Documented service activities and repairs in company database accurately.
Customer Service Associate
Walgreens
Virginia Beach
11.2023 - 08.2024
Greet customers upon entering and leaving store
Operates cash resister, and handle cash and card transactions
Resolve customer complaints, guide and provide relevant information
Conducts inventory and stock shelves
(Employee of the month, March 2024)
Customer Service Agent
American Systems
Little Creek
09.2020 - 08.2022
Provided agent-directed support to Military Service Members & dependents
Received, investigated and resolved customer inquiries