Devon May
Knoxville,TN
Summary
Results-driven HR professional with over 10 years of experience in developing HR policies and enhancing employee engagement. Skilled in payroll administration and leadership development, with a commitment to fostering a collaborative workplace culture.
Overview
12
12
years of professional experience
Work History
Human Resources Manager
STARBUCKS COFFEE COMPANY
Knoxville, TN
07.2015 - Current
- Developed and implemented HR policies to enhance employee engagement and retention.
- Led recruitment initiatives, improving talent acquisition strategies across multiple locations.
- Streamlined onboarding processes, reducing training time and increasing new hire satisfaction.
- Conducted performance management reviews to align employee goals with organizational objectives.
- Facilitated conflict resolution sessions, promoting a positive workplace culture and collaboration.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Organized and led staff orientation programs and training to promote collaboration.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
Barista Trainer
Target
Knoxville, TN
08.2014 - 07.2015
- Trained new baristas on coffee preparation techniques and customer service standards.
- Developed training materials to enhance knowledge of beverage recipes and equipment usage.
- Oversaw daily operations, ensuring adherence to quality standards in beverage preparation.
- Implemented feedback mechanisms to continuously improve training programs and staff performance.
Education
No Degree - Criminal Justice
Arizona State University
Tempe, AZSkills
- HR policies and procedures
- Employee relations
- Microsoft office proficiency
- Benefits and compensation management
- Corrective action planning
- Recruitment and hiring
- Payroll administration
- Onboarding and orientation
- Staff management
- Policy enforcement
- Leadership development
- Diversity and inclusion
Timeline
Human Resources Manager
STARBUCKS COFFEE COMPANY
07.2015 - Current
Barista Trainer
Target
08.2014 - 07.2015
No Degree - Criminal Justice
Arizona State University