Devon McGrath
Hooksett,NH
Summary
Seasoned Direct Support Professional with a proven track record at The Nashua Center, showcasing exceptional skills in client documentation and compassionate caregiving. Elevates care standards through leadership and teamwork, significantly improving client well-being and independence. Expert in behavior redirection and medication administration, committed to enhancing client support with patience and empathy.
Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Practical Lifeguard with well-honed supervisory skills. Reliable and safety-minded with exceptional customer service when assisting guests. Remains poised and grounded in stressful situations.
Overview
6
6
years of professional experience
Work History
Direct Support Professional
The Nashua Center- Group Home
02.2023 - Current
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Transported clients to medical and dental appointments to provide support.
- Enhanced communication skills of non-verbal clients using alternative communication devices.
- Encouraged healthy lifestyles through nutritional planning and physical activities, improving clients' overall well-being.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Direct Support Professional
The Nashua Center- Life Op
07.2020 - 02.2024
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
- Established strong relationships with local community resources to connect clients with additional supports as needed.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Assisted disabled clients to support independence and well-being.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Trained new staff on best practices in direct support, elevating overall quality of care provided.
- Enhanced communication skills of non-verbal clients using alternative communication devices.
- Improved clients' daily living skills with hands-on teaching and encouragement, promoting independence.
- Encouraged healthy lifestyles through nutritional planning and physical activities, improving clients' overall well-being.
- Facilitated community integration for clients, enriching their social networks and life experiences.
Closing Specialist
Target
07.2021 - 01.2022
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Assisted customers in selecting merchandise best suited to needs.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Maintained clean and orderly store environment, ensuring pleasant shopping experience for customers.
Lifeguard
Barbara C. Harris Camp & Conference Center
05.2018 - 09.2020
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Attentively monitored swimmers to identify distress.
- Observed weather and water conditions and alerted visitors to potential dangers and storms.
- Enhanced safety of beach visitors by enforcing swimming area boundaries and rules.
Lifeguard
Sunset Lake
06.2018 - 08.2019
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Attentively monitored swimmers to identify distress.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
- Observed weather and water conditions and alerted visitors to potential dangers and storms.
- Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.
- Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
- Enhanced safety of beach visitors by enforcing swimming area boundaries and rules.
- Performed routine equipment checks to ensure all lifesaving tools were in optimal condition.
- Scanned main areas to monitor for any safety risks.
Education
No Degree - Human Services
Nashua Community College
Nashua, NHHigh School Diploma -
Souhegan Coop High School
Amherst, NH06.2020
Skills
- Behavior redirection
- Client Support
- Compassionate Caregiving
- Medication Administration
- Client documentation
- Housekeeping tasks
- Documentation and Recordkeeping
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Leadership Qualities
- Patience and Empathy
Timeline
Direct Support Professional
The Nashua Center- Group Home
02.2023 - Current
Closing Specialist
Target
07.2021 - 01.2022
Direct Support Professional
The Nashua Center- Life Op
07.2020 - 02.2024
Lifeguard
Sunset Lake
06.2018 - 08.2019
Lifeguard
Barbara C. Harris Camp & Conference Center
05.2018 - 09.2020
No Degree - Human Services
Nashua Community College
High School Diploma -
Souhegan Coop High School