Devon Moore
Minneapolis,MN
Summary
Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry]. Versatile [Job Title] with exceptional communication and multi-tasking ability. Proven success providing high-quality customer service in fast-paced, high-stress environments. Generate thoughtful recommendations and accommodate dietary restrictions.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal Security Services
Minneapolis, MN
03.2022 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Reported suspicious activities and persons to law enforcement.
- Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Reported irregularities such as fire and safety hazards to maintenance.
- Monitored employee activities, confirming compliance with security regulations.
- Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
- Permitted entry with escort for approved persons into secure locations.
- Secured personal and company goods against robbery, vandalism and illegal entry.
- Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Contacted law enforcement in case of unauthorized persons, documents and materials.
- Authorized entrance papers and granted or denied entrance to building.
- Warned offenders about rule infractions and violations and verbally evicted violators from premises.
- Identified violators and escorted departing personnel to guard against theft of property.
- Protected business integrity by ensuring all personnel requiring access to high-security areas go through correct levels of approval.
- Monitored and authorized entrance and departure of [Number] employees and visitors daily.
- Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.
- Secured [Number] doors in office and main building.
Security Officer
Unparalleled Parking
Minneapolis, MN
12.2021 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Reported suspicious activities and persons to law enforcement.
- Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Reported irregularities such as fire and safety hazards to maintenance.
- Monitored employee activities, confirming compliance with security regulations.
- Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
- Secured personal and company goods against robbery, vandalism and illegal entry.
- Permitted entry with escort for approved persons into secure locations.
- Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Contacted law enforcement in case of unauthorized persons, documents and materials.
- Authorized entrance papers and granted or denied entrance to building.
- Warned offenders about rule infractions and violations and verbally evicted violators from premises.
- Identified violators and escorted departing personnel to guard against theft of property.
- Protected business integrity by ensuring all personnel requiring access to high-security areas go through correct levels of approval.
- Monitored and authorized entrance and departure of [Number] employees and visitors daily.
- Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.
- Secured [Number] doors in office and main building.
- Oversaw entry and exit of up to [Number] employees and visitors daily.
- Participated in staff meetings, special events and professional development activities.
- Conducted [Timeframe] patrols of key areas to spot and control security concerns.
- Regulated vehicle and pedestrian traffic upon entry onto building grounds through electronic gates.
- Monitored central alarm systems for fire, intrusion and duress alarms and responded to [Number] emergencies weekly.
- Moved throughout facility and among customers to remain aware of developing security situations.
- Guided periodic property safety inspections and oversaw remedial action for potential hazards.
- Provided detailed reports of infractions and criminal acts to law enforcement for trial or hearing procedures.
- Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
- Performed deep searches and pat-downs to look for unauthorized materials and items such as weapons.
- Partnered with team of analysts to escalate and manage responses to all events impacting or threatening AWS personnel, property, and assets worldwide.
- Detailed security-related incidents into reports for dissemination to [Job title].
- Inspected [Type] and [Type] areas within building to uncover suspicious behavior.
- Acted quickly during emergency situations within [Number] [Timeframe] to reduce opportunity for damage and injury.
- Operated scanning equipment to view internal structures of luggage, purses and other bags to check for prohibited items.
Server
Damico Catering
Minneapolis, MN
06.2021 - 05.2022
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Checked identification for minimum age for sale of alcoholic beverages.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Answered customers' questions, recommended items and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Inspected dishes and utensils for cleanliness.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Collected orders and relayed them to bartenders quickly and accurately.
- Asked customers for feedback, solved problems, provided additional items and [Action] throughout meal.
- Moved and set up seating, prepared extra silverware and [Action] prior to arrival of large groups.
- Checked guests' identification before serving alcoholic beverages.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Processed orders and sent to kitchen employees by [Action].
- Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic [Type] restaurant while maintaining calm, professional demeanor.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Served [Type], [Type] and [Type] beverages and offered refills.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Kept track of event finances, initial deposits, due payments and final balances.
- Checked over [Number] daily IDs to verify ages and uphold [State] liquor laws.
- Supported needs of [Number]- person wait staff who attended to specific needs of countless customers daily for [Type] restaurant with social relevancy and intentionality.
- Arranged linens and table settings according to seating plan and event theme.
- Provided friendly, courteous service to create memorable moments for guests.
- Maintained event cleanliness during service by promptly clearing dishes after each course.
- Served appetizers, delivered entrees and refilled beverages for banquet guests.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Guided arriving guests to tables, took drink orders and relayed information to bartenders.
- Answered guest questions about event plans and food service choices.
- Maintained flexible work schedule to meet event needs.
- Executed synchronized meal service simultaneously serving multiple guests.
- Delivered catered food and supplies to facility for on-time set-up.
- Adapted service based on customer requests and kitchen readiness.
- Monitored dietary restrictions and served guests with special needs.
- Circulated appetizer and drink trays smoothly around events to offer selections to guests.
- Stayed up-to-date on menu changes to help customers make food choices.
- Prepared serving and appetizer trays and set tables at diverse events.
- Fostered enjoyable event atmosphere through friendly guest interactions
- Applied wine and spirit expertise toward recommending appropriate parings for chosen meals and personal tastes.
- Returned reusable goods and serving equipment for inventory and restock.
- Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
- Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
- Added food items, dishes, beverages and utensils to trays and immediately distributed orders, using [Software] to confirm deliveries to correct rooms.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Managed food resources, memorized orders and coordinated customer service.
- Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Deil
Cub Foods
Uptwon , MN
01.2021 - 06.2021
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Learned other teammates' work tasks to train as backup.
- Offered product samples to customers, generating additional sales through taste-testing.
- Created appealing food arrangements for party trays and specialized orders.
- Planned work for deli team to optimize coverage for busy periods.
- Calculated total items needed to assemble party trays and placed orders for inventory.
- Received payment via cash, check, card or mobile payment and processed promptly, resulting in [Number]% accuracy rate.
- Prepared salads, soups and sandwiches for customers.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Cooked batches of food according to standard recipes.
- Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
- Replenished serving stations with fresh food and cleaned up spills.
- Operated [Type] and [Type] kitchen gadgets to prepare meats, vegetables and condiments for service.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Prepared recipe ingredients by washing, peeling, cutting and measuring.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Documented customer orders and conveyed special requests to kitchen staff.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Inspected kitchen equipment and appliances [Number] times per week to verify functional operation.
- Accurately operated cash register to process customer payments.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Brewed coffee and tea and changed out drink station syrups.
- Operated as full-service food provider in [Type] establishment by taking orders, preparing meals and collecting payments.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Endorsed products by making recommendations and promoting specials, increasing daily sales by [Number]%.
Education
High School Diploma -
Champlin Park High School
Champlin, MN05.2020
Skills
- Microsoft Outlook
- Pattern Recognition
- Security Regulation Enforcement
- Microsoft Excel
- Detailed Activity Logs
- Fire Department Communication
- Law Enforcement Collaboration
- Security Team Coordination
- Attentive and Observant
- Employee and Visitor Screening
- Microsoft SharePoint
- Ground Patrol
Certification
- [Area of expertise] License - [Timeframe]comunaction,achool awearness
study
i study people,evidence,risk. i study understanding people and why there effendi and i can help them
Timeline
Security Officer
Allied Universal Security Services
03.2022 - Current
Security Officer
Unparalleled Parking
12.2021 - Current
Server
Damico Catering
06.2021 - 05.2022
Deil
Cub Foods
01.2021 - 06.2021
High School Diploma -
Champlin Park High School
- [Area of expertise] License - [Timeframe]comunaction,achool awearness
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