Detail-oriented Correctional Officer experienced in high-risk environments, demonstrating situational awareness and effective de-escalation techniques. Achieved revenue growth through strong communication and problem-solving skills in enterprise sales. Focused on maintaining safety and order while thriving in high-pressure situations.
Work History
Correctional Officer
9 Months
Special Management Unit | 01.2026 - Current
Maintain safety, security, and order within a high-risk inmate population in the Special Management Unit (SMU).
Supervise and conduct inmate movement, conduct searches, prevent contraband, respond to emergencies and perimeter inspections to support facility safety.
Operate in a high-pressure environment requiring constant vigilance, sound judgement, and strict adherence to protocol.
Conducted routine counts, checks, and perimeter inspections to support facility safety.
Account Executive
1 Year 5 Months
Epacube | 07.2024 - 12.2025
Owned full-cycle Enterprise SaaS sales. Identified and engaged target industrial distribution accounts through outbound outreach, social selling, and inbound lead follow-up.
Designed and executed strategic sales plans that expanded key accounts, delivering year-over-year revenue growth through both new logo acquisition and expansion sales.
Managed client accounts and maintained accurate pipeline records in CRM systems.
Coordinated with internal teams to resolve account issues and support delivery.
Negotiated pricing and service terms to align solutions with client needs.
Sales Development Representative
1 Year
PROS AI | 07.2023 - 07.2024
Exceeded activity metrics and pipelines goals, generating $500K+ in quarterly enterprise pipeline while supporting smooth transitions from qualification to implementation.
Qualified inbound leads through discovery calls and needs assessment.
Managed outreach sequences using CRM and sales engagement tools.
Maintained clean and accurate pipeline records and activity logs in CRM records in Salesforce, logging all activities, updating contact data, and tracking opportunity progression to support forecasting.