Overview
Professional Summary
Work History
Education
Skills
Timeline

Devon Moore

Special Management Unit
Hampton,GA
3
years of professional experience

Detail-oriented Correctional Officer experienced in high-risk environments, demonstrating situational awareness and effective de-escalation techniques. Achieved revenue growth through strong communication and problem-solving skills in enterprise sales. Focused on maintaining safety and order while thriving in high-pressure situations.

Work History

Correctional Officer

9 Months
Special Management Unit | 01.2026 - Current
  • Maintain safety, security, and order within a high-risk inmate population in the Special Management Unit (SMU).
  • Supervise and conduct inmate movement, conduct searches, prevent contraband, respond to emergencies and perimeter inspections to support facility safety.
  • Operate in a high-pressure environment requiring constant vigilance, sound judgement, and strict adherence to protocol.
  • Conducted routine counts, checks, and perimeter inspections to support facility safety.

Account Executive

1 Year 5 Months
Epacube | 07.2024 - 12.2025
  • Owned full-cycle Enterprise SaaS sales. Identified and engaged target industrial distribution accounts through outbound outreach, social selling, and inbound lead follow-up.
  • Designed and executed strategic sales plans that expanded key accounts, delivering year-over-year revenue growth through both new logo acquisition and expansion sales.
  • Managed client accounts and maintained accurate pipeline records in CRM systems.
  • Coordinated with internal teams to resolve account issues and support delivery.
  • Negotiated pricing and service terms to align solutions with client needs.

Sales Development Representative

1 Year
PROS AI | 07.2023 - 07.2024
  • Exceeded activity metrics and pipelines goals, generating $500K+ in quarterly enterprise pipeline while supporting smooth transitions from qualification to implementation.
  • Qualified inbound leads through discovery calls and needs assessment.
  • Managed outreach sequences using CRM and sales engagement tools.
  • Maintained clean and accurate pipeline records and activity logs in CRM records in Salesforce, logging all activities, updating contact data, and tracking opportunity progression to support forecasting.

Education

Bachelor of Arts - Interior Design

University of New Haven | West Haven, CT

Skills

Safety and Security Procedures
Emergency response
De-escalation strategies
Situational Awareness
Conflict Prevention
Security protocols
Decision-making
Physical Readiness
Report Writing
Effective Communication

Timeline

Correctional Officer

Special Management Unit
01.2026 - CurrentRead More

Account Executive

Epacube
07.2024 - 12.2025Read More

Sales Development Representative

PROS AI
07.2023 - 07.2024Read More

University of New Haven

Bachelor of Arts from Interior Design
Read More
Devon Moore