Devon Morreira
Brooklyn,NY
Summary
Resourceful Supervisor with a successful track record of resolving critical issues within time-sensitive environments. Builds and maintains talented teams, motivated to work together to achieve targets. Highly organized, energetic, and versatile leader committed to continuous improvements.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Supervisor
Utopia Security LLC
Staten Island, New York
12.2023 - Current
- Ensured security staff is properly trained and certified in accordance with company policies and local regulations.
- Monitored security operations to ensure compliance with established procedures and standards.
- Investigated incidents, wrote detailed reports, and made recommendations for improvements in the security program.
- Conducted regular patrols of the premises to identify potential threats or safety hazards.
- Supervised access control at all entrance points of the facility, ensuring only authorized personnel are granted entry.
- Responded quickly to emergency situations as they arise by deploying appropriate resources and personnel.
- Developed strategies for mitigating risks associated with physical security elements such as locks, cameras, alarms.
- Analyzed employee behaviors and identified any suspicious activities or potential breaches in security protocols.
- Interacted regularly with other departments within the organization to promote collaboration between teams.
- Collaborated closely with law enforcement agencies to provide assistance during investigations or emergencies.
- Provided ongoing coaching, feedback, development opportunities, discipline when necessary to ensure employees are meeting expectations.
- Provided security team leadership and contributed to on-call duties.
Delivery Courier
RCB Logistics LLC
Keansburg, NJ
10.2023 - 12.2023
- Loaded and unloaded cargo from vehicles using appropriate equipment such as ramps or lift gates.
- Provided excellent customer service when interacting with clients during package pickups and deliveries.
- Ensured timely delivery of packages to customers in accordance with company standards.
- Organized and maintained records for all deliveries, including tracking numbers and delivery confirmation.
- Responded promptly to customer inquiries regarding the status of their orders over the phone or via email.
- Checked and secured package loads before deliveries.
Delivery Dispatcher
Nestle
Mount Hope, Trinidad And Tobago
10.2015 - 06.2023
- Coordinated delivery routes with drivers and customers to ensure timely deliveries.
- Monitored driver progress throughout the day, providing updates as needed.
- Maintained detailed records of vehicles, equipment, and inventory.
- Provided customer service support for drivers and customers related to delivery inquiries.
- Tracked and reported on driver performance metrics such as miles driven, fuel consumption, and downtime.
- Managed communication between drivers and warehouse personnel to coordinate loading and unloading of goods.
- Effectively resolved complaints by working closely with customers.
Education
High School Diploma -
Cornerstone Christian Correspondence School
Townsend, GA10-2023
Level 2 Business Calculations - Mathematics
London Chamber of Commerce And Industry
Trinidad And Tobago01-2002
Level 2 English For Business - English
London Chamber of Commerce And Industry
Trinidad And Tobago01-2002
Skills
- Strategic Planning
- Operations Management
- Schedule development
- Inventory Control
- Staff Management
- Policy Enforcement
- Complex Problem-Solving
- Punctuality
- Attention to Detail
- Crisis Management
- Security management
- Security training
- Patrol procedures
- Threat Assessment
Certification
- Security Guard Training
- OSHA 30
Affiliations
Soccer
Traveling
Swimming
References
References available upon request.
Timeline
Supervisor
Utopia Security LLC
12.2023 - Current
Delivery Courier
RCB Logistics LLC
10.2023 - 12.2023
Delivery Dispatcher
Nestle
10.2015 - 06.2023
High School Diploma -
Cornerstone Christian Correspondence School
Level 2 Business Calculations - Mathematics
London Chamber of Commerce And Industry
Level 2 English For Business - English
London Chamber of Commerce And Industry
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