Devon Morris
Jacksonville
Summary
Proficient control room dispatcher with 13 years of experience in maintaining system security, verifying equipment performance and efficiency, and managing operating staff. Skilled communicator who is confident in delegating responsibilities, confirming transfer of information, and reporting to superiors. Creative decision-maker who is able to make swift decisions under pressure without compromising the integrity of the company or safety of its workers. Expert leader with the proven ability to maintain a control room that is efficient, safe, and successful at keeping organizational processes in working order. Vigilant security professional experienced in working independently to uphold tight security for facilities. Proficient in detecting and investigating violations, working with law enforcement agencies and rendering aid to distressed individuals. Fluent in 6 languages. Skilled Armed Security Officer with knowledge of prevention strategies, investigative techniques and detainment procedures. Bringing superior work ethic and skills in observation.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Armed Security Officer
First Coast Security
04.2023 - Current
- Wrote detailed reports of all security breaches and investigations.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, and common areas.
- Assisted in the training of new officers, providing guidance on best practices and procedures.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
Security Officer
Sectek Protective Services
02.2022 - 03.2023
- Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
- Monitored alarm systems to detect any unauthorized entries into protected areas. Check in and out truck.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Reported fires, medical emergencies and criminal activity to authorities to receive prompt response and attention.
- Wrote detailed reports of all security breaches and investigations.
- Directed guests around building and answered accessibility questions.
Armed Security Officer
Port Of Norfolk(Armed Post)
02.2021 - 03.2023
- Oversee regularly delegate responsibilities related to monitoring, testing, and reporting
- Troubleshoot malfunctioning equipment and develop creative solutions to maintain processes throughout regular maintenance and occasional repairs
- Maintain real-time logs, compile reports, and fill out detailed checklists for accurate record-keeping and accessibility for superiors
- Actively prepare for emergency situations, such as blackouts, by training team members on response tactics, verifying the condition of backup resources, and storing backend information in a secure location
- Daily operations, such as verifying equipment performance, keeping logs, and organizing reports for executive management
- Managed two primary systems and ensured their efficiency by completing tests, monitoring performance, scheduling, maintenance and repairs, and training operators on best practices
- Maintained an organized, clean, and functional workspace
- Checked passes and credentials of persons seeking to enter property and issued passes for guests
- Worked with local and federal law enforcement agents to coordinate apprehensions.
Security Officer
Sentara Obici Hospital (Armed Post)- G4S
05.2020 - 06.2021
- Oversee regularly delegate responsibilities related to monitoring, testing, and reporting
- Troubleshoot malfunctioning equipment and develop creative solutions to maintain processes throughout regular maintenance and occasional repairs
- Maintain real-time logs, compile reports, and fill out detailed checklists for accurate record-keeping and accessibility for superiors
- Actively prepare for emergency situations, such as blackouts, by training team members on response tactics, verifying the condition of backup resources, and storing backend information in a secure location
- Daily operations, such as verifying equipment performance, keeping logs, and organizing reports for executive management
- Managed two primary systems and ensured their efficiency by completing tests, monitoring performance, scheduling, maintenance and repairs, and training operators on best practices
- Maintained an organized, clean, and functional workspace
- Checked passes and credentials of persons seeking to enter property and issued passes for guests
- Worked with local and federal law enforcement agents to coordinate apprehensions.
Janitorial
Service Masters Clean
02.2019 - 08.2020
- Perform all cleaning duties for facilities using provided ServiceMaster products, tools and procedures
- Cleaning duties include: sweeping, mopping, polishing, trash, windows and cleaning and moving furniture and equipment etc
- Maintain inventory of supplies and equipment
- Opens and locks facilities.
Security Control Center Operator
G4S Secure Solutions
05.2011 - 03.2020
- Oversee regularly delegate responsibilities related to monitoring, testing, and reporting
- Troubleshoot malfunctioning equipment and develop creative solutions to maintain processes throughout regular maintenance and occasional repairs
- Maintain real-time logs, compile reports, and fill out detailed checklists for accurate record-keeping and accessibility for superiors
- Actively prepare for emergency situations, such as blackouts, by training team members on response tactics, verifying the condition of backup resources, and storing backend information in a secure location
- Daily operations, such as verifying equipment performance, keeping logs, and organizing reports for executive management
- Managed two primary systems and ensured their efficiency by completing tests, monitoring performance, scheduling, maintenance and repairs, and training operators on best practices
- Maintained an organized, clean, and functional workspace
- Checked passes and credentials of persons seeking to enter property and issued passes for guests
- Worked with local and federal law enforcement agents to coordinate apprehensions.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Monitored CCTV cameras and alarm systems for security breaches.
- Identified violators and escorted departing personnel to guard against theft of property.
- Implemented comprehensive training programs for new operators, ensuring adherence to company policies and regulatory standards.
Cashier/Stocker
7-Eleven
05.2005 - 08.2014
- Ringing up customers and making coffee and inventory and stocking etc
- Learned duties for various positions and provided backup at key times.
- Stocked, tagged and displayed merchandise as required.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Set up new sales displays each week with fresh merchandise.
- Used POS system to enter orders, process payments and issue receipts.
Assistant Manager/Line Cook
Rom Thai Assistant Manager
03.2010 - 04.2012
- Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements
- Followed proper food handling methods and maintained correct temperature of all food products
- Ensured smooth kitchen operation by overseeing daily product inventory, purchasing and receiving
- Quickly and courteously resolved all guest problems and complaints
- Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports
- Provided nutritious, safe, visually appealing, innovative and properly prepared and flavored food
- Set up and performed initial prep work for food items such as soups, sauces and salads.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Cook
Federico's Italian Eatery
04.2003 - 03.2010
- Ensured smooth kitchen operation by overseeing daily product inventory, purchasing and receiving
- Followed proper food handling methods and maintained correct temperature of all food products
- Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.
Prep Cook/Dishwasher
Elijah's
08.2001 - 04.2003
- Consistently verified that kitchen staff followed all recipes and portioned serving guidelines correctly
- Correctly and safely operated all kitchen equipment in accordance with set guidelines
- Creatively decorated cakes, cupcakes, tarts and pastries as well as special order items
- Persistently strove for continual improvement and worked cooperatively as a team member
- Diligently enforced proper sanitation practices to prevent the spoiling or contamination of foods
- Correctly operated all Set up and performed initial prep work for food items such as soups, sauces and salads
- Prepared for each shift by placing a clean cutting board and utensil bath at workstation
- Set up and performed initial prep work for food items such as soups, sauces and salads
- Equipment, including ovens, proofers, fryers, sheeters, rounders, scales and mixers.
Education
High school diploma -
Continental High School
Miramar, FLBachelor's degree - Criminal Justice
Ashworth College
Norcross, GA02.2025
Skills
- Expert communicator who uses an interpersonal approach to fairly delegate responsibilities, establish transfer of information, and present reports to staff
- Organized, able to multi-task, and punctual to create an environment conducive to effective performance for all departmental members
- Experience with multi-line phone system
- Knowledge of Microsoft Excel and skilled decision-maker with the training and experience to make important decisions under pressure
- Creative and innovative individual who sees problems as opportunities to develop solutions that will better serve the company by creating a more effective control room process
- Trustworthy professional who maintains the highest standards of integrity to ensure the reputation of the company and its brand
- Vigilant overseer to watch for signs of emergency to protect the safety of the company's workers and operations, with specific attention to preserving confidential backend information
- Customer Service (10 years)
- Security
- English
- System Security
- Food preparation
- Sales
- Heavy lifting
- Warehouse experience
- Hospitality
- Bilingual
Certification
- First Aid /AED Certification
- CPR Certification
- D & G Licenses
- Transportation Worker Identification Credential (TWIC)
Additional Information
DCJS ARMED GUARD CARD
Personal Information
Willing To Relocate: Anywhere
Work Authorization
Authorized to work in the US for any employer
Languages
English
Native or Bilingual
Haitian Creole
Native or Bilingual
Swahili
Native or Bilingual
Kouri Vini
Native or Bilingual
Yoruba
Native or Bilingual
Spanish
Native or Bilingual
French
Native or Bilingual
Timeline
Armed Security Officer
First Coast Security
04.2023 - Current
Security Officer
Sectek Protective Services
02.2022 - 03.2023
Armed Security Officer
Port Of Norfolk(Armed Post)
02.2021 - 03.2023
Security Officer
Sentara Obici Hospital (Armed Post)- G4S
05.2020 - 06.2021
Janitorial
Service Masters Clean
02.2019 - 08.2020
Security Control Center Operator
G4S Secure Solutions
05.2011 - 03.2020
Assistant Manager/Line Cook
Rom Thai Assistant Manager
03.2010 - 04.2012
Cashier/Stocker
7-Eleven
05.2005 - 08.2014
Cook
Federico's Italian Eatery
04.2003 - 03.2010
Prep Cook/Dishwasher
Elijah's
08.2001 - 04.2003
High school diploma -
Continental High School
Bachelor's degree - Criminal Justice
Ashworth College