Devon Mullen

Sales Associate

McCoy's Building Supply

Alice, TX

09.2006 - 06.2011

Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Handled customer complaints in a professional manner.
Processed credit card transactions quickly and securely.
Greeted customers and provided exceptional customer service.
Maintained cleanliness of store environment including floors, windows, displays.
Maintained up-to-date knowledge of store merchandise and policies.
Provided accurate information about products, prices and services.
Assisted customers with product selection, sizing and styling.
Processed returns, exchanges, and refunds in accordance with company policies.
Restocked shelves as needed to ensure sufficient inventory levels.
Conducted inventories on a regular basis to track stock levels.
Engaged customers in friendly, professional dialogue to determine needs.
Used technology resources to assist customers in locating and selecting items.
Sold various products by explaining unique features and educating customers on proper application or usage.
Developed trusting relationships with customers by making personal connections.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Helped customers find specific products, answered questions, and offered product advice.
Assessed customer needs to provide assistance and information on product features.
Worked with fellow sales team members to achieve group targets.
Assisted in visual merchandising, creating appealing displays that capture customer interest.
Answered incoming telephone calls to provide store, products and services information.
Received and displayed product shipments on store retail shelves upon delivery.
Trained new team members in cash register operation, stock procedures, and customer services.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Watched for and recognized security risks and thefts to prevent or handle situations.
Placed special orders or called other stores to find desired items.