Devon Mullen
Alice,TX
Overview
6
6
years of professional experience
Work History
Office Clerk
B&J Air and Pump
Alice, TX
06.2011 - 04.2012
- Answered phone calls in a professional manner and transferred calls accordingly.
- Provided administrative support such as typing documents, filing paperwork, photocopying, scanning documents, and faxing documents.
- Performed data entry tasks into various databases as needed.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
Sales Associate
McCoy's Building Supply
Alice, TX
09.2006 - 06.2011
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Processed credit card transactions quickly and securely.
- Greeted customers and provided exceptional customer service.
- Maintained cleanliness of store environment including floors, windows, displays.
- Maintained up-to-date knowledge of store merchandise and policies.
- Provided accurate information about products, prices and services.
- Assisted customers with product selection, sizing and styling.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
- Engaged customers in friendly, professional dialogue to determine needs.
- Used technology resources to assist customers in locating and selecting items.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Developed trusting relationships with customers by making personal connections.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Helped customers find specific products, answered questions, and offered product advice.
- Assessed customer needs to provide assistance and information on product features.
- Worked with fellow sales team members to achieve group targets.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Answered incoming telephone calls to provide store, products and services information.
- Received and displayed product shipments on store retail shelves upon delivery.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Placed special orders or called other stores to find desired items.
Bookkeeper
Texas Champion Bank
Alice, TX
03.2006 - 09.2006
- Performed account analysis as required by management.
- Answered telephones
- Assisted customers with account issues
- Used a
Education
High School Diploma -
Alice High School
Alice, TX05-2000
Skills
- Billing and coding
- Purchasing assistance
- Record preparation
- Staff management
- Scheduling and calendar management
- Technical support
Timeline
Office Clerk
B&J Air and Pump
06.2011 - 04.2012
Sales Associate
McCoy's Building Supply
09.2006 - 06.2011
Bookkeeper
Texas Champion Bank
03.2006 - 09.2006
High School Diploma -
Alice High School