Hi, I’m
Devon Nagel
Catonsville,MD
Sell your cleverness and buy bewilderment.
Rumi
Summary
Hardworking employee enthusiastic about performing above and beyond. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building, and problem-solving abilities.
Overview
6
years of professional experience
Work History
Country View Builders
Outside Sales Representative
03.2023 - Current
Job overview
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Established new accounts through cold calling and personal visits to potential customers.
- Negotiated terms and contracts with clients to maintain profitable sales.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Attended trade shows and conferences regularly to increase brand visibility.
- Built strong client rapport to establish diversified network of connections.
T-Mobile Authorized Retailer Archtelecom
Sales Representative / Small Business Representative
12.2021 - 02.2023
Job overview
- Quickly gained proficiency in all three systems (RMS, GST and Tapestry) between Sprint and T mobile during merger
- Lead communication for local business accounts
- Lead sales in store with highest customer satisfaction
- Managed over 200 warm and cold leads for th 5g Home Internet launch
- Attained deep and thorough knowledge of company's products and solutions to help accomplish mutual success and partnership between buyer and seller.
- Established close relationships with new small business prospects.
- Formed quick and lasting rapport with new customers and coworkers to create lasting relationships and return customers
Nature's Retreat
Account Manager
04.2019 - 08.2020
Job overview
- Serviced and maintained in house B2B customers through regular follow ups
- Exhibited, selling and negotiating at multiple trade shows both retail and wholesale across the country
- Scheduled and managed volunteers for attached 501c-3 (The Bridge) that specializes in homeless assistance in person
- Created a digital catalog of all current customers in the U.S through Microsoft excel
- Managed over 350 regular accounts and all new leads
- Assisted in structuring in-house CRM through Monday.com
- Collected, washed and distributed over $14000 worth of clothing and nonperishable food for covid relief
- Other tasks in between such as driving through the night in a U Haul full of products I would load, unload and put on display for trade shows or designing packaging for new lines of products.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Educated clients on new products or services to increase customer engagement with brand.
- Coordinated with internal teams to facilitate prompt delivery of client projects.
TCC Verizon Authorized Retailer
Sales Representative
01.2019 - 07.2019
Job overview
- Sold cellular devices, plans and accessories
- Serviced customers with finding the best options for their budget
- Device repair, maintenance and setup
- Upsold every possible protection product to the customer
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
Wells Fargo Home Mortgage
Mortgage Servicing Specialist (Customer Service Representative)
10.2017 - 06.2018
Job overview
- Answered customer inquiries, resolved problems, promoted and sold products and services
- Properly escalated customer concerns and complaints when appropriate
- Demonstrated mastery of customer service call script within specified timeframes
- Assisted with the development and training of the call center's quality and training processes
- Excelled within clearly defined productivity and sales goals/quotas which may include cross-sell, product referrals, and profit
- Gained proficiency navigating multiple systems, windows, and programs such as CIV and windows
- Proved successful working within tight deadlines and a fast-paced environment.
- Evaluated loan requests and documents to verify accuracy and completeness.
Education
Walkersville High School, Frederick Community College
Diploma
University Overview
without completing degree
Skills
- Office Administration / Data entry
- Door-to-Door Experience
- Microsoft Office
- B2B Sales
- New product development
- Negotiation
- Project Management
- Team building / sales training
- Proficiency with Windows and Mac
- Microsoft SharePoint
- Team Leadership
- Account Management
- Salesforce Proficiency
- Customer Relations and de-escalation
- Client Relationship Development
- Product or Services Sales
- Prospecting Techniques
- Strategic Negotiations
- Verbal and Written Communication
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Outside Sales Representative
Country View Builders
03.2023 - Current
Sales Representative / Small Business Representative
T-Mobile Authorized Retailer Archtelecom
12.2021 - 02.2023
Account Manager
Nature's Retreat
04.2019 - 08.2020
Sales Representative
TCC Verizon Authorized Retailer
01.2019 - 07.2019
Mortgage Servicing Specialist (Customer Service Representative)
Wells Fargo Home Mortgage
10.2017 - 06.2018
Walkersville High School, Frederick Community College
Diploma
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