Devon Pennington
Ventura,CA
Summary
Well-rounded individual committed to interacting with guests and resolving issues to propel customer satisfaction. Smoothly resolves issues, greets guests and oversees reception at busy establishments. Polished and tolerant when handling high-stress situations using appropriate responses. Personable and resourceful with passion for nature conservation and public education. Knowledge of ecological practices and first-aid techniques, coupled with strong communication and organizational skills. Committed to promoting environmental stewardship and ensuring safety and enjoyment of park visitors.
Overview
7
7
years of professional experience
1
1
Certification
Work History
County Park Ranger
County of Santa Barbara
07.2025 - Current
- Conducted regular inspections of park facilities to ensure safety and compliance with regulations.
- Resolved visitor inquiries and concerns efficiently, ensuring a positive experience in the park environment.
- Interacted pleasantly with visitors and promoted park rules, regulations and safety measures to educate and inform.
- Provided information and guidance for park visitors, answered questions and inquiries and suggested trails for hiking.
Park Ranger, GS 4, Series 0025
Forest Service
04.2024 - 10.2024
- Increased park safety by conducting regular patrols and addressing potential hazards in a timely manner.
- Supported emergency response efforts during medical incidents, ensuring visitor wellbeing.
- Educated the public on park rules consistently to protect natural resources while creating a safe environment for all visitors.
- Informed the public about laws and regulations within parks for campgrounds, trails, nature preserves and roadways.
- Provided exceptional customer service at entrance stations, answering questions, offering assistance, and processing fee payments accurately.
- Provided information and guidance for park visitors, answered questions and inquiries and suggested trails for hiking.
- Improved overall park cleanliness with meticulous litter removal and facility maintenance tasks.
- Managed backcountry permits efficiently to balance recreational opportunities with ecological preservation goals.
- Preformed duties of a unit collection officer for the payment of forest service products.
Front Desk Associate-Aquatic Center
City of Ventura
05.2021 - 08.2021
- Handled payment processing and provided customers with receipts and proper bills and change.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Restaurant Busser/Server
Spencer Makenzies Fish Company LLC
02.2019 - 02.2020
- Wiped down and cleaned chairs, booths and highchairs.
- Supported wait staff by setting up and replenishing condiment stands, trash containers liners and bus stations.
- Expedited food to tables to assist servers during busy periods.
- Washed dishes and disposed of trash in designated receptacles.
Book Store Clerk-Temp Staff
Barnes & Noble
08.2018 - 08.2018
- Helped customers by answering questions and locating merchandise.
- Shelved, cleaned and organized products or spaces to maintain appealing sales floor.
- Counted and balanced cashier drawers.
Education
Bachelor of Arts - Geography, Environment and Planning
Sonoma State University
Rohnert Park, CA06.2024
Skills
- Hospitality Services
- Cash Transactions
- Customer Service
- Reservations Management
- Outdoor Recreation Management
- Incident Reports
- Emergency response support
- Facility maintenance tasks
- Permit management systems
Certification
- First Aid CPR AED, American Heart Association - 10/12/2024 - 10/2026
Timeline
County Park Ranger
County of Santa Barbara
07.2025 - Current
Park Ranger, GS 4, Series 0025
Forest Service
04.2024 - 10.2024
Front Desk Associate-Aquatic Center
City of Ventura
05.2021 - 08.2021
Restaurant Busser/Server
Spencer Makenzies Fish Company LLC
02.2019 - 02.2020
Book Store Clerk-Temp Staff
Barnes & Noble
08.2018 - 08.2018
Bachelor of Arts - Geography, Environment and Planning
Sonoma State University