Devon Pothmann
Hollywood,FL
Summary
Dedicated individual with a strong passion for public safety and a desire to make a meaningful impact in the community. I am adept at staying calm under pressure and working collaboratively within a team to mitigate emergencies. With a focus on continuous learning and professional development, I am prepared to utilize my skills and determination to contribute to help ensure the safety of the community I serve.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Paramedic
American Medical Response, AMR
Pompano Beach, Florida
08.2024 - Current
- Responded to emergency calls, assessed patient conditions, and transported to appropriate facilities.
- Provided pre-hospital care to those in need within the community, including establishing IV access, administering medications, and providing wound care.
- Documented patient information and treatment details accurately.
Customer Service Representative
Chewy.com
Hollywood, CA
03.2018 - 08.2024
- Provided excellent customer service by listening attentively to customers' needs.
- Resolved customer complaints in an efficient manner while maintaining a positive attitude.
- Performed data quality checks to ensure accuracy of the generated reports.
Education
Bachelor of Arts - Criminology
University of Florida
Gainesville, FL05.2016
Associate of Arts - Criminal Justice
Santa Fe College
Gainesville, FL05.2014
Skills
- Report Generation
- Critical Thinking
- Microsoft Office Expertise
- Problem solving
Certification
- ACLS Provider (exp. 9/25)
- PALS Provider (exp. 9/25)
- BLS Provider (exp. 9/25)
- IS-100.C, IS-200.C, IS-700.B, IS-800.D
Timeline
Paramedic
American Medical Response, AMR
08.2024 - Current
Customer Service Representative
Chewy.com
03.2018 - 08.2024
Bachelor of Arts - Criminology
University of Florida
Associate of Arts - Criminal Justice
Santa Fe College