DEVON POWELL
Akron,OH
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
21
21
years of professional experience
Work History
Supervisor
Summa Health Protective Services
Akron, Oh
06.2025 - Current
- Supervised hospital protective services officers across Summa Health facilities.
- Monitored patrols, dispatch activity, and security radio communications.
- Reviewed incident reports and corrective actions for protective services staff.
- Coordinated emergency response with hospital staff and local responders.
- Trained officers on de-escalation, observation, and patient safety procedures.
- Enforced protective services policies for parking, property, and restricted areas.
- Managed shift coverage, staff assignments, and daily security operations.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Collaborated with other departments to coordinate workflow processes between teams.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
Protective Services Officer
Summa Health
Akron, oh
06.2024 - 06.2025
- Reviewed reports and records for policy and procedure compliance.
- Kept confidential files and official documents organized for organization use.
- Supported crisis response efforts to address issues quickly and effectively.
- Observed premises for suspicious activity and reported security concerns without delay.
- Patrolled buildings, grounds, and access points following employer security procedures.
- Responded to alarms, incidents, and disturbances using calm professional judgment.
- Enforced safety rules and supported staff during emergency situations.
- Monitored surveillance cameras and responded to suspicious activity.
Doordash
DoorDash
Cuyahoga Falls, OH
10.2023 - 06.2024
Delivery Driver
Fedex Ground
03.2018 - 03.2022
- My last job was for Fedex Ground
- My job duties are to deliver and pick up packages in a designated area until completion.
Insurance Agent
American Life Insurance
04.2017 - 04.2018
- I also worked with American Life Insurance, and sold insurance to union families, and delivered their benefits.
Campus Security Officer
Lorain County Community College
04.2013 - 04.2018
- My next position was at Lorain County Community College where I was a Campus Security Officer
- In this position I am required to take reports, manage traffic, respond to emergencies, and interact with the students and staff on campus
- This position has been helpful in learning how to properly prepare a report, and manage a Motor Vehicle Accident scene
- I worked in this position since August of 2013 and left at the end of 2017.
- Patrolled Lorain County Community College buildings, grounds, and parking areas.
- Completed incident reports and daily logs for college security records.
- Operated two-way radios, surveillance cameras, and security systems.
- Coordinated with local law enforcement and college staff during emergencies.
- Managed building access control systems
Auxiliary Officer
Fairview Park Police Department
04.2014 - 04.2017
- I was also an Auxiliary Officer for the Fairview Park Police Department
- I have received many hours of training, in safety and security, traffic details, asp/handcuff training
- My job when I come into work, is to assist officers on duty on calls dispatch request me to respond to, and for public relations
- Patrolled Fairview Park Police Department areas and reported suspicious activity
- Supported emergency response efforts and coordinated with sworn officers during incidents
- Conducted foot and vehicle patrols in assigned areas to identify suspicious activity.
- Provided security at events, such as concerts, festivals, and sporting events.
- Monitored access control systems including turnstiles, gates, doors.
- Assisted with crowd control efforts during large gatherings or special events.
PSO
Paragon
01.2014 - 08.2016
- I worked with Paragon, which is federal contracted private security with all federal property in the US
- My job was to search all personnel coming through the properties, search vehicles, and maintain a safe and secure environment.
- Monitored CCTV feeds and radio traffic for security threats.
- Controlled visitor access using badges, logs, and identification checks.
- Inspected packages, vehicles, and deliveries for prohibited items.
- Responded to alarms, disturbances, and emergency situations.
- Prepared incident reports and documented daily security activities.
- Enforced federal building rules and safety procedures with staff and visitors.
- Communicated with federal personnel and law enforcement during security events.
- Adhered to strict confidentiality guidelines when handling sensitive information.
- Ensured that all entrances were properly secured throughout the shift.
- Verified credentials of individuals seeking entry into secure areas.
- Conducted detailed inspections of personnel, vehicles and cargo entering a federal facility.
Tree Crew
Father's Tree Service
05.2006 - 05.2015
- I began working when I was 14 years old with my Fathers Tree Service, which entailed hard manual labor
- My job was to drag the brush that was cut, and maintain the ropes used for the climbers safety
Kitchen Manager
Chick Fil A
04.2012 - 04.2014
- My second job was at Chick Fil A, where I began as kitchen Staff and eventually became the Kitchen Manager which taught me a lot being in a leadership role
- There I was in charge of about 15 staff and kept food quality up, and helped to maintain a steady work day for each member of the team
- I was in charge of training new kitchen staff, and managing food shipments
Education
ASSOCIATE OF APPLIED SCIENCE - POLICE SCIENCE
Lorain County Community College
HIGH SCHOOL DIPLOMA -
Christian Community School
Skills
- Trained in each Microsoft Office Tool
- Ability to write reports
- Good Communication skills
- Trained in the Asp and Handcuffs
- Certified in both life and accident insurance
- Organization and Time Management
- Decision-Making
- Interpersonal Communication
- Time Management
- Customer Service
- Respect and Integrity towards others
- Good memory
- Observant
Timeline
Supervisor
Summa Health Protective Services
06.2025 - Current
Protective Services Officer
Summa Health
06.2024 - 06.2025
Doordash
DoorDash
10.2023 - 06.2024
Delivery Driver
Fedex Ground
03.2018 - 03.2022
Insurance Agent
American Life Insurance
04.2017 - 04.2018
Auxiliary Officer
Fairview Park Police Department
04.2014 - 04.2017
PSO
Paragon
01.2014 - 08.2016
Campus Security Officer
Lorain County Community College
04.2013 - 04.2018
Kitchen Manager
Chick Fil A
04.2012 - 04.2014
Tree Crew
Father's Tree Service
05.2006 - 05.2015
HIGH SCHOOL DIPLOMA -
Christian Community School
ASSOCIATE OF APPLIED SCIENCE - POLICE SCIENCE
Lorain County Community College