Devon Prophet
Miramar,FL
Summary
Adept at fostering team growth and enhancing safety compliance, I leveraged diagnostic testing and exceptional leadership to streamline operations at DNP Transmission. My knack for mechanical troubleshooting and cultivating a collaborative environment led to significant efficiency improvements, demonstrating a commitment to excellence and customer satisfaction.
Overview
11
11
years of professional experience
Work History
Lead Technician
Steve Transmission
06.2013 - 01.2021
- Planned, scheduled, and delegated daily work to team of employees.
- Managed team performance by training, mentoring, disciplining, and motivating employees.
- Implemented, configured, and optimized safety standards.
- Mentored junior technicians, fostering a collaborative work environment that encouraged skill development and knowledge sharing.
- Tested components and systems to evaluate performance and identify concerns.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
- Proved successful working within tight deadlines and a fast-paced environment.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
Shop Foreman
DNP Transmission
06.2021 - 08.2024
- Managed materials inside shop and at job locations.
- Used hand and power tools, equipment, and instruments accurately.
- Managed resources, materials, systems maintenance, regulatory compliance, schematics implementation and proper documentation of orders, operations, schedules and evaluations.
- Contributed to budget management by tracking expenses, reducing waste, and optimizing resource allocation.
- Optimized scheduling practices to maximize productivity while minimizing labor costs without sacrificing quality or safety standards.
- Safeguarded workplace safety through strict adherence to safety protocols and conducting regular training sessions for staff.
- Increased shop efficiency by implementing streamlined processes and organizing work areas.
- Oversaw maintenance and repair of shop equipment.
- Developed custom solutions for unique customer requirements, resulting in increased client satisfaction levels.
- Evaluated employee performance regularly, offering praise for accomplishments and guidance on areas needing improvement.
- Streamlined workflow processes by identifying bottlenecks in production and implementing appropriate solutions to alleviate them.
- Managed a team of skilled technicians, fostering a positive work environment that encouraged professional growth and development.
- Trained and coached employees to improve performance and skills.
- Directed daily operations of team of Number technicians and shop professionals.
- Verified safe and proper operation of wide range of power tools, equipment and instruments.
- Assisted in the recruitment process by interviewing potential hires and selecting qualified candidates to join the team.
- Supervised all aspects of project completion from initial planning stages through final execution, meeting or exceeding client expectations consistently.
- Addressed customer concerns in a timely manner, upholding the company''s reputation for excellent customer service.
- Provided training, coaching and support of staff members, resulting in elevated individual performance to boosted service standards.
- Reduced machine downtime by performing regular maintenance checks and addressing issues promptly.
- Conducted thorough inspections of completed work, ensuring all projects met or exceeded company and client expectations before final delivery.
- Ensured high-quality workmanship by closely monitoring team performance and providing constructive feedback.
- Maintained open lines of communication with upper management regarding shop updates, challenges faced, and potential opportunities for growth or improvement.
- Implemented inventory control measures, ensuring proper stock levels were maintained for efficient operations.
- Coordinated with other departments to ensure timely completion of projects and smooth communication between teams.
- Managed staff hiring, training and supervision.
- Collaborated with vendors when procuring materials or equipment necessary for successful project completion within budget constraints while adhering to quality standards.
Education
Automotive Tech - Transmission
Sheridan Technical / ASE Certified
Hollywood, FL01.2006
Hollywood Hills
Hollywood, FL06.1992
Skills
- ASE Certified
- Diagnostic Testing
- Testing and repair
- Mechanical Troubleshooting
- Maintenance and repairs
- Works Well Under Pressure
- Power Tools and Equipment
- Written/Verbal Communication
- Mechanical Knowledge
- Safety Equipment
- Customer Service
Timeline
Shop Foreman
DNP Transmission
06.2021 - 08.2024
Lead Technician
Steve Transmission
06.2013 - 01.2021
Automotive Tech - Transmission
Sheridan Technical / ASE Certified
Hollywood Hills
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