Dedicated and results-driven professional with a strong background in customer service and custodial work. Proven track record of delivering exceptional service and maintaining a clean, organized environment. Skilled in building rapport with diverse clientele and providing personalized support. Committed to ensuring customer satisfaction and exceeding expectations. Detail-oriented and efficient, with the ability to prioritize tasks and handle multiple responsibilities simultaneously. Seeking an opportunity to leverage years of expertise in customer service and custodial work to contribute to a dynamic organization's success.
Overview
10
10
years of professional experience
Work History
Custodian/Janitor
Daycare Cleaning Services,Inc
02.2015 - 12.2022
Emptied over 50 trash cans and recycling bins to keep building clean and free of germs.
Replaced and refilled paper towel and toilet paper dispensers for users convenience.
Maintained clean and comfortable environments in school buildings by vacuuming, cleaning windows, and dusting.
Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
Followed safety protocols and safe use of protective gear to prevent injury to self and others.
Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
Moved furniture for cleaning and set up for special events.
Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
Cleaned equipment and machinery to maintain in optimum working condition.
Reported damages and hazardous conditions to management for further action.
Reported vandalism or other damage to property to supervisor.
Kept building spaces premises clean inside and outside.
Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Maintained optimal supply levels to meet daily and special cleaning needs.
Cleaned walls and ceilings with special reach tools following regular schedule.
Used power scrubbing and waxing machines to scrub and polish floors.
Used hand trucks or manually lifted supplies, equipment and heavy furniture.
Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
Promoted building security by locking doors and checking electrical appliances for safety hazards.
Operated buffers and burnishers to clean and polish floors.
Maintained floor cleaning and waxing equipment.
Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
Stock Person
Costa's Food Market
07.2012 - 02.2015
Maintained inventory count, tracked usage, and documented variances.
Maintained effective team member communication.
Checked and pulled defective or expired products from shelves.
Applied proper safety procedures in warehouse, stockroom, and store, and immediately informed management of safety concerns.
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Organized warehouse and stockroom areas using forklift and pallet jacks.
Unloaded, sorted and stocked merchandise according to store layout and product placement.
Demonstrated strong communication skills and understanding of packing slip processing requirements.
Helped customers locate desired items and transfer oversized items to vehicles.
Consistently lifted materials weighing as much as 50 lbs pounds.
Created reports detailing inventory costs, deliveries, and usage.
Attended and participated in sales meetings to stay abreast of current offers and product issues.
Placed orders for new supplies based on established needs and special circumstances.
Monitored inventory levels in stockrooms and alerted management to any discrepancies.
Managed inventory storage in clean and organized fashion
Checked and pulled defective or expired products from shelves
Recorded information, shortages, and discrepancies to keep records current and accurate
Conducted periodic inventory inspections and reported out-of-stock items
Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
Answered customer questions and provided detailed product information.