Devon Sharrock

Dynamic Medical Coding and Billing Specialist with expertise in ICD-10 and HIPAA compliance, recognized for reducing billing errors at Ogle's Mental Wellness. Proven ability to enhance patient satisfaction through empathetic communication and meticulous claims processing, ensuring accurate reimbursements and fostering strong relationships with healthcare providers.

• Billing - Cooperated with Medicare, Medicaid and private insurance providers to establish relationships and resolve billing issues.
• Oversaw implementation of new phone system which resulted in more cost-effective service.
• Scheduling - Communicated with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
• Data Entry - Reviewed and updated client correspondence files and scheduling database.
• Coordinated weekly project team meetings and drafted agendas to increase meeting efficiency.
• Data Reporting - Compiled statistical data, such as patient admissions, discharges, deaths, births and types of treatment given.
• Patient Billing - Contacted patients for unpaid claims for HMO, PPO and private accounts and performed friendly follow-ups to ensure proper payments were made according to contracts.
• Designed a more efficient Excel template to track and manage office personnel calendars and daily meetings.
• Awarded "Employee of the Month" for delivering outstanding administrative support.
• Event Planning - Successfully planned and executed corporate meetings, lunches and special events for groups of 100+ employees.
• Computer Proficiency - Created PowerPoint presentations that were successfully used for business development.