Highly-motivated recent graduate with a desire to take on new challenges as an intern. Bringing a strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Graduate Teaching Assistant
North Carolina State University
Raleigh, NC
01.2021 - 05.2021
Conducted weekly office hours to provide academic guidance to students.
Graded student assignments and exams, providing feedback on their performance.
Organized lectures, seminars, workshops, and other activities related to the subject matter of the class.
Provided individual tutoring sessions for struggling students as needed.
Maintained accurate records of student attendance and grades in accordance with university policies.
Facilitated discussions among students during class sessions.
Senior Client Experience and Operations Agent
Stitch Fix, Inc.
02.2016 - 06.2019
Leveraged expert critical thinking skills to navigate a very flexible day-to-day business need and shape daily output around this
Strengthened and honed feedback skills to communicate problem solving solutions to upper management on a consistent basis
Easily met daily quota of emails with clients to assist in a wide variety of needs, both technical and emotional
Was promoted several times, and worked on a peer-to-peer mentor team to partner new hires with experienced agents to assist them in navigating the company's culture and their role as an agent.
Developed the Operations Department from the ground up.
Education
Master of Landscape Architecture & Environmental Planning -
North Carolina State University
Raleigh, NC
08-2023
B.A. in Psychology -
Guilford College
Greensboro, NC
05-2013
Skills
Adobe Software
Critical Thinking
Administrative Organization
Public Speaking
Research & Analysis
Team Work Dynamics
Community Engagement
Accomplishments
One of 50 finalists highlighted for the 2021 Green New Deal Superstudio
Asked to serve on the planning committee for NCSU's 75th anniversary as student representative
Timeline
Graduate Teaching Assistant
North Carolina State University
01.2021 - 05.2021
Senior Client Experience and Operations Agent
Stitch Fix, Inc.
02.2016 - 06.2019
Master of Landscape Architecture & Environmental Planning -