Summary
Overview
Work History
Education
Skills
Timeline
Generic

Devon Tidwell

San Angelo,TX

Summary

Dynamic and adaptable professional with a rich background in diverse roles, from DSP at SASSLC to management at Ross Dress for Less. Excelled in environments requiring critical thinking and effective communication, achieving notable improvements in team efficiency and customer satisfaction. Skilled in safety compliance and recordkeeping, with a proven track record of enhancing operational workflows and fostering team collaboration.

Overview

9
9
years of professional experience

Work History

DSP

SASSLC
03.2023 - Current
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted with daily living activities, running errands, and household chores.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Recorded status and duties completed in logbooks for management.
  • Completed regular check-ins and progress report for each client.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Handled incoming mail, bills and invoices and completed appropriate actions.

Correctional Officer

Eden Prison
04.2024 - 07.2024
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Conducted routine and emergency head counts.
  • Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
  • Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
  • Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.

Correctional Officer

Ron Jackson Juvenile Center
01.2024 - 04.2024
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Conducted routine and emergency head counts.
  • Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
  • Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.

Line Worker

Acosta
08.2022 - 02.2023
  • Collaborated with team members to meet daily quotas and improve overall productivity on the line.
  • Participated in training sessions to enhance skills and knowledge.
  • Adapted quickly to changing production schedules, effectively managing workload to meet deadlines consistently.
  • Mastered various roles within the assembly line, showcasing versatility and adaptability that contributed to increased operational efficiency.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Enhanced workplace safety by strictly following safety protocols and participating in relevant training programs.
  • Ensured consistent product quality through rigorous quality control checks and adherence to company standards.
  • Demonstrated flexibility in adjusting work hours or tasks according to fluctuating production needs or emergencies.
  • Supported current production needs by moving items between equipment, conveyors, and staging areas.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Reduced downtime by maintaining equipment, performing regular inspections, and promptly addressing issues.

Overnight Stocker

Walmart
08.2021 - 07.2022
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Maintained neat, organized stockroom free of hazards.
  • Consistently met or exceeded established stocking goals while maintaining accuracy in product placement throughout the store.
  • Maintained a safe working environment by adhering to company safety procedures and promptly addressing potential hazards.
  • Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.
  • Streamlined overnight stock processes by implementing efficient organization and product placement techniques.

Manger

Ross Dress for Less
09.2020 - 08.2021
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Apprentice Electrician

Corey Sly Electrical Service
01.2019 - 09.2019
  • Pulled wire through conduits and through holes in walls and floors.
  • Organized materials and tools in to maintain clean and neat work areas.
  • Kept tools and materials organized, contributing to a clean and safe work area for all team members throughout each project''s duration.
  • Followed all safety procedures and guidelines to promote safety while working on electrical systems.
  • Acquired valuable hands-on experience with various types of wiring systems by assisting experienced electricians in diverse installation projects.
  • Understood and used proper tools and equipment to install and maintain electrical systems.
  • Assisted in the successful completion of various commercial and residential projects by providing reliable support to journeyman electricians.

Pumper

Milestone Environmental Services
03.2018 - 01.2019
  • Assisted in cost reduction efforts by minimizing waste in chemical usage for well treatments.
  • Demonstrated commitment to team success by consistently arriving punctually for shifts and remaining flexible during periods of increased workload or staffing shortages.
  • Improved safety on site by conducting regular inspections of pumping equipment and reporting any discrepancies.
  • Supported company goals by participating in continuous improvement initiatives aimed at optimizing production processes.
  • Optimized oil and gas production by regularly monitoring and adjusting well equipment.
  • Increased efficiency in data collection by maintaining accurate records of daily production rates, pressure readings, and fluid levels.
  • Enhanced productivity through routine maintenance tasks such as changing filters, greasing fittings, and replacing worn parts.
  • Expedited issue resolution by maintaining open lines of communication with field technicians regarding equipment malfunctions or necessary repairs.

Head Waiter

Dennys Restaurant
06.2016 - 06.2017
  • Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
  • Trained staff members on use of POS system.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Supervised server staff and simultaneously served personal section of tables.
  • Utilized knowledge of menu offerings to upsell specials and premium dishes, contributing positively to the restaurant''s overall revenue.
  • Successfully resolved customer complaints, ensuring satisfaction and maintaining a positive atmosphere.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.

Education

GED -

Howard Community College
San Angelo, TX

Skills

  • Teamwork
  • Teamwork and collaboration
  • Fast learner
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Critical thinking
  • Clear communication
  • Excellent communication
  • Attentive to people
  • CPR certification
  • Team collaboration
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Decision-making
  • Patient confidentiality
  • Supportive personality
  • Safety compliance
  • Relationship building
  • Personal care worker
  • Documentation and recordkeeping
  • Team building
  • Task prioritization
  • Self motivation

Timeline

Correctional Officer

Eden Prison
04.2024 - 07.2024

Correctional Officer

Ron Jackson Juvenile Center
01.2024 - 04.2024

DSP

SASSLC
03.2023 - Current

Line Worker

Acosta
08.2022 - 02.2023

Overnight Stocker

Walmart
08.2021 - 07.2022

Manger

Ross Dress for Less
09.2020 - 08.2021

Apprentice Electrician

Corey Sly Electrical Service
01.2019 - 09.2019

Pumper

Milestone Environmental Services
03.2018 - 01.2019

Head Waiter

Dennys Restaurant
06.2016 - 06.2017

GED -

Howard Community College

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Devon Tidwell