Devon Vonderscher
Frisco,TX
Summary
Highly focused and creative individual with an energetic personality looking for a place to put that energy to good use. Organized and willing to help with any project no matter how large or small. Able to balance multiple priorities at once. Keen understanding of confidentiality; ability to manage sensitive information with tact and discretion.
I started out in an after school HR position primarily focused on managing a manufacturer’s in-house temporary staffing service. I found the human aspect in servicing others and the continued need for diverse education and discovered I could helps others and satisfy my continues desire for education. I started out in HR before transitioning to the mortgage industry at a time the corporate economy allowance was minimal for stirred away from non-direct revenue generating cost centers. I always found a way to the human aspect and continued education in every mortgage project I’ve undertaken.
Overview
22
22
years of professional experience
Work History
Mortgage Loan Officer Assistant
Willow Bend Mortgage Company
02.2019 - 12.2022
- Provided professional advice on loan applications by interviewing applicants, reviewing applications and verifying information gathered.
- Interviewed loan applicants to obtain personal and financial data to assist in completing applications.
- Liaised with clients to guide through loan closing process and skillfully handle any concerns.
- Monitored key dates to obtain information by deadlines.
- Maintained referral pipeline by reaching out regularly to real estate agents, referral partners, and past clients.
Senior Processor/Jr Underwriter
PrimeLending, A PlainsCapital Company
06.2015 - 11.2018
- Reviewed and verified sensitive customer documentation within defined procedures and time requirements
- Established consistent, proactive and effective communication channels as primary liaison with clients, originators, underwriters and ancillary personnel to manage and support project progress to conclusion
- Manage internal and external collection, storage, analysis, review, and compilation of data and documents to mitigate risk
- Due diligence materials included credit, insurance, payoff, operating statements, compliance proofs, property surveys, inspection surveys, census data, and HUD disclosure and certification documentation
- Summarize both quantitatively and qualitatively data collected for inclusion in underwriting narrative Identify and communicate serious discrepancies to respective parties
Domestic CEO
01.2014 - 05.2015
- Successfully managed procurement, budgets, scheduling as well as national relocation.
Compliance Auditor
09.2012 - 12.2013
Regional Operations Manager
PrimeLending, A PlainsCapital Company
10.2009 - 08.2012
- Serviced 11 existing regional California branches
- Opened 16 new locations of which 2 later closed
- The company experienced a 56% growth in sales volume between 2010 and 2012
- Spearheaded the implementation of new enterprise-wide business intelligent platform combining origination services, accounting and compensation onto one system
- Established consistent, proactive and effective communication channels as primary liaison with clients, originators, underwriters and ancillary personnel to manage and support project progress to conclusion
- Liason between branch managers, employees, clients and department executives to resolve potential collateral issues
- Train all regional new hires on systems, policies & procedures and company culture
- Train existing employees on industry changes and what it means to them
- Liaison between branch managers, employees and senior department management to help resolve work related issues
- Develop and implement improvements on policies and procedures
- Assist underwriting and compliance during high volume periods reviewing files for accurate documentation and compliance regulations are met
- Serve external clients with service related issues
- Manage work flow needs among the regional operations staff
- Participated in the implementation of new companywide operating system with training and testing
- Self motivated and driven, detailed, excellent customer service, passion for continuous learning all required
- NOTES: Company growth from 1600 ee and 168 branches in 2/2010 to approximately 2500 ee and 270 branches in 8/2012 and expanding to 5 additional states to total 37
- Spearheaded the implementation of new enterprise-wide business intelligent platform starting with 1,000 employees in March 2010.
Production Manager
PrimeLending
05.2006 - 09.2009
HR Associate
TriNet
05.2005 - 04.2006
College Recruiting Coordinator
Ericsson
09.2000 - 09.2002
- Transferred to Test Equipment Coordinator shortly after 9/2001
Education
BBA - Human Resources Mgmt & Organizational Behavior
University of North Texas
Denton, TXSkills
- Establish consistent, proactive and effective communication channels
- Manage internal and external collection, storage, analysis, review, and compilation of data and documents
- Perform quality control, internal conflicts and due diligence checks
- Summarize both quantitatively and qualitatively data collected
- Identify and communicate serious discrepancies
- Assist in the coordination of third party engagements
- Prepare and/or submit standardized HUD correspondence and forms
- Assist in the registration of entities and individuals in HUD’s APPS system
- Utilize transaction management database (Closer) to track key data and information
- Physically prepare application and exhibits for submission to HUD within specifications
- Assist in facilitation of clearing HUD deficiencies
- Bachelor’s degree preferred
- 5 years of experience within the multifamily/LEAN space required
- Strong organizational and time management skills
- Excellent interpersonal and communication skills
- Strong attention to detail
- Familiarity with small business, general accounting, real estate, finance and healthcare
- Intermediate knowledge of Word and Excel
- Creative thinker that enjoys the challenge of making transactions work while mitigating the underlying risk
Timeline
Mortgage Loan Officer Assistant
Willow Bend Mortgage Company
02.2019 - 12.2022
Senior Processor/Jr Underwriter
PrimeLending, A PlainsCapital Company
06.2015 - 11.2018
Domestic CEO
01.2014 - 05.2015
Compliance Auditor
09.2012 - 12.2013
Regional Operations Manager
PrimeLending, A PlainsCapital Company
10.2009 - 08.2012
Production Manager
PrimeLending
05.2006 - 09.2009
HR Associate
TriNet
05.2005 - 04.2006
College Recruiting Coordinator
Ericsson
09.2000 - 09.2002
BBA - Human Resources Mgmt & Organizational Behavior
University of North Texas
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