Devon Voss
Allendale,MI
Summary
Third-year Business Economics student at Grand Valley State University with a strong foundation in customer service and team collaboration. Proven skills in training new employees and effective problem-solving, leading to improved operational efficiency and client satisfaction. Demonstrates adaptability and meticulous attention to detail in all tasks.
Overview
5
5
years of professional experience
Work History
Mover
Complete Senior Services
Brighton, Michigan
05.2025 - Current
- Delivered superior service to senior citizens during belongings relocation.
- Assisted clients in packing and organizing items for transport.
- Loaded and unloaded furniture and boxes from moving trucks efficiently.
- Maintained cleanliness and organization of moving equipment and vehicles.
- Communicated effectively with clients to facilitate smooth moving processes.
- Collaborated with team members to execute relocation plans effectively.
Service Attendant
Lakelands Golf Club
Hamburg, Michigan
04.2022 - Current
- Ensured cleanliness of golf course facilities and equipment to meet high standards.
- Assisted members with inquiries, delivering exceptional customer service consistently.
- Collaborated with team members to facilitate efficient daily operations.
- Trained new employees on store policies and procedures to enhance performance.
- Provided enthusiastic assistance to guests while addressing inquiries effectively.
- I received several awards out of a large team, specifically for my service excellence.
Crew Member
Party City
Brighton, Michigan
11.2021 - 04.2022
- Maintained organized stock levels on sales floor and in storage areas.
- Provided prompt customer assistance for inquiries and concerns.
- Collaborated with team members to enhance inventory management efficiency.
- Coordinated event logistics, ensuring meticulous detail management.
- Executed cashier duties, including order processing and payment collection.
Crew Member
McDonald's
Brighton, Michigan
06.2021 - 11.2021
- Assembled food items per company standards to ensure quality and consistency.
- Maintained cleanliness of workstations and dining areas during shifts.
- Operated cash register and processed customer transactions efficiently.
- Collaborated with team members to deliver timely service during peak hours.
- Trained new employees on operational procedures and customer service techniques.
- Assisted managers across various locations as needed for support.
Education
High School Diploma -
Brighton High School
Brighton, MI06-2023
Some College (No Degree) - Business Economics - Real Estate Emphasis
Grand Valley State University
Allendale, MISkills
- Customer service
- Equipment maintenance
- Inventory management
- Employee training
- Team collaboration
- Problem solving
- Organizational skills
- Attention to detail
Accomplishments
Rising Star Award - Lakeland's Golf and Country Club 2023
Affiliations
Investment Portfolio Organization Stock Presentation - 2023
Timeline
Mover
Complete Senior Services
05.2025 - Current
Service Attendant
Lakelands Golf Club
04.2022 - Current
Crew Member
Party City
11.2021 - 04.2022
Crew Member
McDonald's
06.2021 - 11.2021
High School Diploma -
Brighton High School
Some College (No Degree) - Business Economics - Real Estate Emphasis
Grand Valley State University