DEVON V. PEETOOM
Kansas City,MO
Summary
Professional sales expert prepared to excel in account management roles. Brings valuable experience in client relationship development and sales strategy implementation. Highly focused on team collaboration and consistently achieving results, ensuring adaptability to changing needs. Recognized for strong negotiation skills and excellent communication abilities.
Overview
7
7
years of professional experience
Work History
Motorcycle Sales Associate / FIT Specialist
TMC - Rawhide Harley Davidson
03.2024 - Current
- Built relationships with customers to encourage repeat business.
- Engaged with customers to build rapport and loyalty.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
- Utilized CRM tools to track customer interactions and sales, enhancing effectiveness of follow-up communications.
Development Project Coordinator
Tulsa Housing Development Corporation
12.2021 - 02.2024
- Develop schedules for the lifecycle of the construction development with hard deadlines to meet given deliverables
- Weekly construction report of project status and updates to the executive team
- Coordinate and manage the internal team while giving deadlines to meet the expected construction completion date
- Conduct review, analysis, and evaluation (programmatic and financial) of selected projects, follow each project through planning, development and implementation;
- Provide technical assistance to creation of mixed-financing models
- Assist with the initiation and management of housing and other development opportunities from the pre-development phase through financing closing, providing technical assistance with the development of project scope, initial feasibility analysis, site selection and acquisition, design scope, financing, and entitlements
- Assist in the preparation of master plans, reports, contracts, legislation, budgets, work programs and correspondence, as necessary;
Territory Specialist AL, GA & FL Panhandle
Ameristar Perimeter Security / ASSA Abloy
08.2019 - 09.2020
- Maintain and grow market share through wholesalers who already use our products, and convert customers who use competitors' products
- Develop a territory strategy centered on the largest opportunities to gain share while keeping a keen focus on existing business
- Increased sales by establishing and maintaining strong relationships with key clients in the assigned territory.
- Consistently exceeded sales targets through diligent prospecting efforts and effective account management practices.
- Championed continuous improvement initiatives within the team by identifying areas of opportunity for process optimization or enhanced skill development.
- Formulated customized solutions based on individual client needs, leading to increased customer loyalty and repeat business transactions.
- Developed strategic plans for optimizing sales performance, identifying potential growth opportunities within the territory.
- Develop and execute market specific strategies in order to expand the depth and breadth of offerings within key accounts
- Take a consultative approach, listen and understand the needs of clients and prospects, and deliver well-formulated proposals that align our product features and benefits with their requirements
- Enhanced customer satisfaction by promptly addressing concerns and providing high-quality support to clients.
- Collaborated with cross-functional teams to develop innovative product offerings tailored to the unique needs of each region.
Inside Sales Account Manager
SpringPoint Technologies
02.2019 - 08.2019
- Incorporated new products seamlessly and integrated offerings into routine sales calls.
- Attained sales quotas consistently through tenacious dedication to always seeking new business and efficiently closing sales.
- Matched customers to products based on in-depth understanding of different business models and needs.
- Contributed to marketing initiatives by providing valuable feedback on promotional materials from an account manager perspective.
- Provided regular updates on account activities to senior leadership, highlighting successes and areas requiring further attention.
- Utilized CRM tools efficiently to track leads and manage sales pipeline effectively, ultimately driving higher conversion rates among prospects.
- Prospected new leads with high level of outbound calls to both cold and warm contacts.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Client Success Specialist NEOK, OK & MO
Peak UpTime
06.2017 - 01.2019
- Assisted with special marketing projects by coordinating distribution of marketing mailers, contacting customers to explain new marketing campaigns.
- Coordinated cross-functional teams to deliver seamless support for clients, ensuring timely resolutions of issues.
- Consistently exceeded performance targets by maintaining a proactive approach towards client account management.
- Implemented effective communication strategies for improved client relationships and retention rates.
- Developed targeted marketing campaigns that increased customer engagement and drove business growth.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Leveraged CRM tools to maintain accurate records of client interactions and transactions.
- Participated in trade shows and conferences to network and generate leads.
- Achieved or exceeded company-defined sales quotas.
- Met existing customers to review current services and expand sales opportunities.
Education
Master of Business Administration - Management
Southwestern Oklahoma State University
Weatherford, OK01.2017
Bachelor of Business Administration - Management / Marketing
Southwestern Oklahoma State University
Weatherford, OK01.2015
Associate of Arts - Business Administration
Hutchinson Community College
Hutchinson, KS01.2012
Skills
- Teamwork and Collaboration
- Problem-solving skills
- Relationship Building
- Sales Development
Accomplishments
- Awarded “Newcomer of the Year” in 2017 at Peak UpTime.
- Awarded “Top Hog” at Rawhide Harley Davidson in 2024.
- Collaborated, led and met goal for all 7 phases of the disposition of 217 single family homes at Tulsa Housing Development Corporation in 2022.
Extracurricular Activities
Meals on Wheels Community Volunteer Ability Resources, Inc. Community Volunteer SWOSU Rodeo Manager
Awards
Cum Laude (3.5 GPA) Southwestern Oklahoma State University
Timeline
Motorcycle Sales Associate / FIT Specialist
TMC - Rawhide Harley Davidson
03.2024 - Current
Development Project Coordinator
Tulsa Housing Development Corporation
12.2021 - 02.2024
Territory Specialist AL, GA & FL Panhandle
Ameristar Perimeter Security / ASSA Abloy
08.2019 - 09.2020
Inside Sales Account Manager
SpringPoint Technologies
02.2019 - 08.2019
Client Success Specialist NEOK, OK & MO
Peak UpTime
06.2017 - 01.2019
Master of Business Administration - Management
Southwestern Oklahoma State University
Bachelor of Business Administration - Management / Marketing
Southwestern Oklahoma State University
Associate of Arts - Business Administration
Hutchinson Community College
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