Devon Wall
Denver,CO
Summary
Positive and upbeat Shift Supervisor knowledgeable about safety standards, customer relations and inventory management. Highly professional, team-oriented and proactive in organizing workflows and resources to meet shift demands. People-oriented Shift Leader successful at executing new initiatives. Committed to creating workplace culture consistent with organization's mission and values. Continuously evaluates operations for safety concerns and implements strategies to reach targets.
Overview
8
8
years of professional experience
Work History
Senior on Site Specialist
Canon Business Solutions
Denver, CO
08.2022 - Current
- Managed daily operations including data entry into system databases.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
- Adhered to and met strict daily deadlines
Delivery Driver
Door Dash
Denver, CO
09.2020 - Current
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Notified customers of delays to decrease calls to support.
Shift Supervisor
Pet Supplies Plus
Waltham, MA
03.2020 - 09.2020
- Assisted upper management with daily operations to meet standards of service and quality.
- Coordinated interviews with qualified applicants and created shortlist.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training on topics such as effective prospecting, sales negotiations and presentation development.
- Examined animals for injury or illness and documented symptoms for veterinarian review.
- Resolved customer complaints and adjusted policies to meet changing needs.
- Established and enforced clear goals to keep employees working collaboratively.
- Trained newly hired top talent to fill key positions and maximize productivity.
Store Team Member
Pet Supplies Plus
Waltham, MA
08.2018 - 03.2020
- Organized new stock for floor placement.
- Promoted store brand, mission and values to employees and customers to maintain ideal store atmosphere.
- Organized store by returning merchandise to proper areas and restocked displays.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
- Delivered excellent service to pet owners to drive repeat business.
- Operated cash register, collected payments and provided accurate change.
Education
High School Diploma -
East High School
Denver, CO05.2017
Skills
- Lifts up to 100 pounds
- Pallet jack and hand truck operation
- Dependable and reliable
- Local routes understanding
- Exceptional written and verbal communication skills
- Courteous and polite demeanor
- Comfortable with overnight runs
- Customer Service
Timeline
Senior on Site Specialist
Canon Business Solutions
08.2022 - Current
Delivery Driver
Door Dash
09.2020 - Current
Shift Supervisor
Pet Supplies Plus
03.2020 - 09.2020
Store Team Member
Pet Supplies Plus
08.2018 - 03.2020
High School Diploma -
East High School