Devon Warrant
Hawthorne,CA
Summary
Dynamic Operations Manager with extensive experience in live events, excelling in team leadership, event planning, and critical thinking. Proven track record in effective communication and innovative problem-solving, ensuring safety and satisfaction for high-level clientele. Skilled in CCTV surveillance and conflict resolution, consistently enhancing operational efficiency and client trust.
Overview
15
15
years of professional experience
Work History
Operations Manager
AEG Presents LLC
Los Angeles, California
10.2023 - 11.2025
- Coordinated logistics for live and private events, ensuring timely execution of all operations.
- Managed vendor relationships to secure reliable services and materials for productions.
- Oversaw inventory management to maintain adequate supplies for event setups.
- Developed and implemented operational procedures to streamline workflow efficiency.
- Led cross-functional teams in planning and executing large-scale events successfully.
- Facilitated staff training sessions to enhance operational skills and teamwork.
- Monitored compliance with safety regulations during event preparations and execution.
- Resolved operational issues promptly to minimize disruptions during events.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
House Manager
The Novo
Los Angeles, California
12.2010 - 11.2023
- Conduct daily security briefing.
- Assist operations with administrative assignments.
- Hire and train new hires on company policies and protocol.
- Assign coverage for all restricted security areas and for the protection of our high-level clientele.
- Practice high level problem-solving techniques for our clients and guest's satisfaction.
- Supervise areas designated for large crowds to assemble.
- Document all concerns and incidents that may occur.
Education
Bachelors of Science - Criminal Justice
Westwood College
12.2006
High School Diploma -
Rialto High School
06.2000
Skills
- First aid and CPR
- CCTV surveillance
- Event planning
- Avade training
- Logistics coordination
- Team leadership
- Critical thinking
- Problem solving
- Policies and procedures implementation
- Time management
- Conflict resolution
- Effective communication
- Daily reporting
- Staff scheduling
- Building and facility management
- Onboarding and orientation
Timeline
Operations Manager
AEG Presents LLC
10.2023 - 11.2025
House Manager
The Novo
12.2010 - 11.2023
Bachelors of Science - Criminal Justice
Westwood College
High School Diploma -
Rialto High School